@bvmather Hi Brian, I am sorry to hear that. Could you let me know what exactly isn't working? You can send an email to [email protected] and I will get back to you as soon as possible. Kind regards, Debbie
@Tommy_CTS@Moto_Support Hi Tommy, do you refer to the orange loops? I am afraid that we don´t sell them seperately. Please email to [email protected] if you need further info. Kind regards, Debbie
@mattycorn440 I am afraid that the loops are not being sold seperately. The gels you can find here https://t.co/UOZtIaPSgq Please let me know if there are any further questions. Kind regards, Debbie
@daemon2510 2/3
* Press both the ear buds for 6 secs.
* Now take the bus out of the case.
* One ear bud should glow green (the left bud which pairs with your device) and the other one blue (the right bud) and you should hear a voice prompt saying the earbuds are paired.
@daemon2510 1/3 Hi Daemon, I am sorry to hear that! Please try to pair the ear buds by following the below steps:
* Connect the case with the ear buds in it to the USB cable for charging.
* You should see a white LED on the case (If not, close and open the case).