William Gunaratne

Managing Director of Avius

[Avius @AviusHQ]

An average US household spends $7,203 a year on groceries (£3,224 in the UK). If you provide poor shopping experiences, you risk losing millions in revenue.

Check out how #customerfeedback can help you remove pain-points and grow #customerloyalty:

https://t.co/ThVKlcT0xL

[Avius @AviusHQ]

We're so excited to share the news with you!

Avius is proud to announce Gestures - an innovative, #touchless AI-powered thumbs up / thumbs down survey experience.

Read more details: https://t.co/jaLYZUNene

#customerfeedback #customerexperience #voiceofcustomer #productlaunch

[Avius @AviusHQ]

How the world's busiest airport does #customerexperience.

Atlanta International Airport have increased satisfaction by 14.5% since implementing Avius Surveys in 2017. #airports #customersatisfaction #tech

https://t.co/pA2D9USQxV

[Avius @AviusHQ]

Are you flying away this festive season? We reveal the best time to travel...

#CustomerExperience #Airport #Travel

https://t.co/KUqfYfgEBT

[Avius @AviusHQ]

Customer satisfaction scores often reflect expectations, understanding what they are and managing them correctly is the key to success.

#customersatisfaction #CustomerExperience

https://t.co/qtf3vv4KFq

[Ben C Story @bencstory]

Over 10% of restroom visitors are leaving feedback! Those stats are huge and making a real operational impact for our clients...

[Avius @AviusHQ]

Airport bathrooms are getting smarter, and cleaner. Avius are proud to be part of the Smart Restroom solution, improving #CustomerExperience in airport bathrooms around the world.

https://t.co/unQuEZENrb

[Avius @AviusHQ]

Did you know you can set case notifications in Optimus?

Never miss a case assigned to you and always be aware of changes made in your cases. #CustomerExperience #CustomerService

https://t.co/jZ9PzGef8y

[Avius @AviusHQ]

Improve customer satisfaction by closing the feedback loop; Collect Feedback, Analyse, Act and Communicate. #CustomerFeedback #CustomerExperience

https://t.co/dON5OMW7Nj

[Avius @AviusHQ]

Receive an alert within 30 seconds of a customer leaving negative feedback. #CX #CustomerExperience #CustomerService

https://t.co/kReLfqkoqS

[Avius @AviusHQ]

Improve customer satisfaction with just two questions. #CustomerExperience #CustomerService

https://t.co/vw8QhArwiz

[William Gunaratne @Avius_Will]

@AviusOptimus ha

[William Gunaratne @Avius_Will]

@AviusOptimus Yes yes yes

[William Gunaratne @Avius_Will]

@AviusOptimus That sounds exciting

[William Gunaratne @Avius_Will]

@Avius_Will How about @AviusOptimus which can sometimes do stuff like that.

[William Gunaratne @Avius_Will]

@Avius_Will How about @AviusOptimus ? It doos that thing

[William Gunaratne @Avius_Will]

@Avius_Will Testing @AviusOptimus ability to pull in related tweets

[William Gunaratne @Avius_Will]

@AviusOptimus what is the release date for this?

[William Gunaratne @Avius_Will]

@AviusOptimus That's great what a lovely story

[William Gunaratne @Avius_Will]

@Avius_Will Have you thought about contacting @AviusOptimus to find out?