Alex Watson

The official twitter page of Alex Watson.

[Alex Watson @AWatso]

@British_Airways @JenniferEarp_ You respond to a tweet like this but cannot respond to people who have already had their flights cancelled without the option of rebooking flights online!

I’ve also tried calling almost 100 times (seriously!) and have sent 9 DMs!

Great #customerservice @British_Airways 🙄

[Alex Watson @AWatso]

I am not exaggerating when I say this...

I have sent 4 tweets, 9 DMs and called 74(!!!) times since 6am this morning because @British_Airways have cancelled the outbound flight for our first family holiday but I still can’t get through on the phone and nobody has responded!!!!

[Alex Watson @AWatso]

Been calling @British_Airways since 6am as I cannot rebook flights online but they don’t have enough staff to deal with their problems!! #BritishAirways #fail #whereisyourcustomerservice

[Alex Watson @AWatso]

Customer helpline: “if you’re unable to rebook or refund your flight on my booking online please hold for you options”
1 second later: phone cuts off

*repeat 47 times*
*tweet @British_Airways 3 times and send DM*

Still no reply or answer...

[Alex Watson @AWatso]

So @British_Airways industrial action has resulted in our flight being cancelled. They tell you to call up to arrange flight changes/refunds. I’ve been calling for over 4 hours and cannot get through to anybody - now what?! #britishairways #whatcustomerservice

[Alex Watson @AWatso]

@British_Airways Hey @British_Airways you’ve cancelled my flight on 08/09 and I have to call up to schedule a new flight haven’t been able to get hold of anyone since 6am!!!

[Alex Watson @AWatso]

@benandjerrys is there a U.K. version of this link?

[Alex Watson @AWatso]

Hey @benandjerrys this Karamel Sutra Core only had half a caramel core. What is that all about? I want the rest of my core!

[Alex Watson @AWatso]

@Koodle 😭 damn it @SonosSupport

[Alex Watson @AWatso]

@SonosSupport given that a go and still saying the same thing. Any idea what it might be? It was working ok on Thursday night

[Alex Watson @AWatso]

@SonosSupport TuneIn works too

[Alex Watson @AWatso]

@SonosSupport done that, still the same problem. Only playing music stored directly on my phone, nothing from Apple Music

[Alex Watson @AWatso]

@SonosSupport

[Alex Watson @AWatso]

Yo @SonosSupport I keep getting this message when playing through Apple Music. Internet connection is fine & I tried removing/adding account

[Alex Watson @AWatso]

Oh joy, another delay on the #M23 caused by traffic coming off @Gatwick_Airport - when will you do something about it @HighwaysEngland ?

[Alex Watson @AWatso]

Another morning, another accident on the #M23 caused by traffic coming off at @Gatwick_Airport - sort it out @HighwaysEngland #traffic #joke

[Alex Watson @AWatso]

@HighwaysEngland need to do something about the #M23 @Gatwick_Airport jct. Traffic backed up to M25 everyday causing delays and accidents

[Alex Watson @AWatso]

7 weeks after tearing my hamstring it was good to be playing again, even though it's not the result we wanted @MightyWarl #rugby #rehab

[Alex Watson @AWatso]

This match is hotting up. 12 penalties against Sarries and the ref has already had a word. Yellow card soon surely?! #SARvWAS #Rugby

[Alex Watson @AWatso]

Hey @FitbitSupport my Surge has got a varicose vein. Shall I take it to the doctor?