@ghost83g Hi there, thanks for getting in touch. Please can you send a DM with your full name, policy number, DOB, and postcode? Alternatively, you can send a message from our website without logging in👉https://t.co/ejtMgbnldl ~ Jasmin
@MMArdilla1991 Hello, Apologies but we only interact with users in English. Can you please ask us your question in English or contact your local AXA representative.
AXA Team
@javihouse1968 Hello Javier, apologies but we only interact with users in English. Can you please ask us your question in English or contact your local AXA representative? AXA Team
@alexgriffiths1 Hi Alex, thanks for getting in touch. I’m sorry to hear you’ve not received an update on your claim. So we can help as best we can, please can you send us a DM with your full name, policy number, claim reference, postcode, DOB and your contact information. Speak soon ~ Nicola
@SimmyKB Hi Steve, we passed your details over to our Claims Team on Wednesday morning and have asked for them to reach out to you directly. We can’t give an exact timescale unfortunately, but it tends to be within 2 working days ~ Jasmin
@chronicAnn you ask your Aunt to get in touch with us directly, we will do our best to help and record any complaint she may wish to make ~ Rasheed 2/2
@chronicAnn Hi Ann. Thanks for flagging the issue with your Aunt's policy. Sorry to hear that the info may not have reached the Motor Insurance Database right away. In general, it can take up to 7 days for new policy info to reach their systems, as they are run by an external company. If 1/2
@CJOV20 Hello there, apologies but we only interact with users in English. Can you please ask us your question in English or contact your local AXA representative? Thank you, AXA Team