@united@United had full knowledge of the delay before boarding. That’s the part that’s unforgivable.
They chose to load families, elders, and infants into a plane they had no intention of moving.
A conscious decision to prioritize optics over human dignity.
@united decision to trap passengers — including families with infants — in a sealed cabin for hours without transparency or care is a clear breach of trust and a potential violation of the DOT’s 3-hour tarmac rule.
@USDOT, this deserves more than a fine. It demands reform.
@united boarded us at Newark fully aware of a massive ground delay. First said 40 planes ahead.
45 minutes later? “Now 45 planes ahead.”
No AC. No food. No communication. And we’re sitting there with two children under 5.
This isn’t a delay. It’s systemic indifference.
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