Hi Apex Legends community,
My name is Bacaii, and I played for the Pro League team Ambition One during the ALGS Year 5 Open in New Orleans.
However, my ALGS match account (EA ID: MingFeiLuu) was banned in March of this year.
Regarding the ban, I frequently travel between the United States and Canada to visit my girlfriend. On March 1, I had just returned from Canada and was trying to register for ALGS Year 6 when I noticed that my password was no longer working. After changing my password, I logged into Apex and entered the Firing Range. I then went out for dinner, and when I came back, I found a message on my screen saying that my account had been banned.
This season, I started climbing ranked again on a new account (EA ID: bacaii1). When I was close to reaching 18,000 RP, this account was also banned for reasons I still do not understand.
As far as I know, my friend @ttv_bolin has experienced the exact same issue. Our accounts had played together before, and both of our accounts were unexpectedly banned on the exact same day.
Regarding the bans on both of my accounts, I’ve tried everything I possibly can — including submitting multiple appeals through EA Help and even reaching out to Pro League admins for help escalating my case.
Unfortunately, none of these attempts have led anywhere. Every time I try to get my case properly reviewed, it feels like it simply disappears without ever reaching someone who can actually look into what happened.
I genuinely love this game, and I’ve put so much into it over the years. It wasn’t just countless hours spent grinding ranked — I’ve also dedicated a huge amount of time to practicing in Kovaak’s, improving my aim, and participating in competitive scrims to become a better player.
That’s why what has happened to my accounts has been incredibly upsetting and difficult for me to understand. After everything I’ve invested into this game, all I’m asking for is for my situation to be properly reviewed by someone who actually has the authority to investigate what happened.
@Respawn@RSPN_Hideouts@TheeTabris@PlayApex
If you happen to see this post, even if you don’t know me personally, I would sincerely appreciate a like or repost. I’m simply hoping that this can reach someone at EA/Respawn who has the ability to properly review my case.
Thank you so much to anyone willing to help.
My alt account (Bacaii1) was unbanned yesterday (9/1) after my second appeal. Thank you so much to everyone who has been checking in and supporting me.
I truly believe the second appeal through EA Help can make a huge difference. Unfortunately, my ALGS account (MingFeiLuu) missed the opportunity, so I’m still hoping to find someone who can manually review my case and help me.
I really appreciate everyone who has helped or reached out. 🙏
Hi Apex Legends community,
My name is Bacaii, and I played for the Pro League team Ambition One during the ALGS Year 5 Open in New Orleans.
However, my ALGS match account (EA ID: MingFeiLuu) was banned in March of this year.
Regarding the ban, I frequently travel between the United States and Canada to visit my girlfriend. On March 1, I had just returned from Canada and was trying to register for ALGS Year 6 when I noticed that my password was no longer working. After changing my password, I logged into Apex and entered the Firing Range. I then went out for dinner, and when I came back, I found a message on my screen saying that my account had been banned.
This season, I started climbing ranked again on a new account (EA ID: bacaii1). When I was close to reaching 18,000 RP, this account was also banned for reasons I still do not understand.
As far as I know, my friend @ttv_bolin has experienced the exact same issue. Our accounts had played together before, and both of our accounts were unexpectedly banned on the exact same day.
Regarding the bans on both of my accounts, I’ve tried everything I possibly can — including submitting multiple appeals through EA Help and even reaching out to Pro League admins for help escalating my case.
Unfortunately, none of these attempts have led anywhere. Every time I try to get my case properly reviewed, it feels like it simply disappears without ever reaching someone who can actually look into what happened.
I genuinely love this game, and I’ve put so much into it over the years. It wasn’t just countless hours spent grinding ranked — I’ve also dedicated a huge amount of time to practicing in Kovaak’s, improving my aim, and participating in competitive scrims to become a better player.
That’s why what has happened to my accounts has been incredibly upsetting and difficult for me to understand. After everything I’ve invested into this game, all I’m asking for is for my situation to be properly reviewed by someone who actually has the authority to investigate what happened.
@Respawn@RSPN_Hideouts@TheeTabris@PlayApex
If you happen to see this post, even if you don’t know me personally, I would sincerely appreciate a like or repost. I’m simply hoping that this can reach someone at EA/Respawn who has the ability to properly review my case.
Thank you so much to anyone willing to help.
【TEC APEX Legends Roster】
Coaching & Operations Staff:
TEC.Cav
TEC. Mr. Na
Player Roster:
TEC.ckkongbai
TEC.Bolin
TEC.xiaolin
Setting our sights on ALGS Pro League APAC‑S Split 2!
WALLHACK Gravity Yume Giveaway
1x SP-004 Gravity Yume Mousepad
Steps to enter:
🔹Follow @WALLHACKHQ
🔹Like and RT the post
🔹Tag one friend
🏆One Winner
🗓️Ends April 22nd