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Duplicate item received.
@amazonIN@amazon ordered JBL speaker from your online service on 15-03-2026 .
We received another/duplicate item from you.
Order id :- 405-6953373-4240307
@DTDCIndia@AmazonHelp@amazonIN@JaagoRe@CimGOI It's been 50+ days for same follow up !!
How long one needs to share readily available details ?
@DTDCIndia .
Are you reading your own replies!! It's same since we started interacting!!
@DTDCIndia@AmazonHelp@amazonIN@JaagoRe@CimGOI Any update after almost a month of patience?
You are the sender in this case ?
DTDC should have an invoice,why the baisc information is not being provided.
@DTDCIndia@AmazonHelp@amazonIN Hi @DTDCIndia ,
How long does it take to reply on customer queries!!
I have been continuously seeking basic information from your end .
It's been a week+ and utter silence from your end !! .
@DTDCIndia@AmazonHelp@amazonIN Hi @DTDCIndia ,
How long do we have to wait on this ?
Isn't the information Readily available?
Can you please help on this and arrange a call so that I am properly informed
Thanks
Pankaj
@DTDCIndia@AmazonHelp@amazonIN This lack of internal communication is forcing the onus onto me, the customer, which is unacceptable.
I have already explained the situation in detail. Please provide me with a direct contact for the local representative or have them contact me immediately to resolve this.
@DTDCIndia@AmazonHelp@amazonIN Hi DTDC Team,
I am requesting that you immediately loop in the local DTDC branch representative regarding my shipment.
It should not be my responsibility to track down individual representatives or coordinate between branches.
@AmazonHelp@DTDCIndia can you please provide an invoice for this receipt
This is what is being asked form @AmazonHelp and @amazonIN .
Discrepancy is missing stamp and signature or Valid invoice.
@AmazonHelp There is no resolution provided by your team .
They are saying item not received!!
When tracking says items was delivered and DTDC has validated same
Can you share that packing of same item and same has not been altered during transit .