@WalmartSellers@walmarthelp@Walmart
Please escalate to a Category Specialist or Trust & Safety for manual review. Happy to provide more info, full screenshots. Just need the exact reason this jar version fails while the identical pump succeeds.
Thank you for any help.
I’ve Rewritten the entire listing, Fixed attributes/images, opened multiple cases & appeals (including Appeal Disputes) Every response is the same generic “prohibited products” template with no specifics. This has been going on for weeks and is hurting our small business.
Jar and pump are nearly identical: same brand, edible mica-based pearlescent, labeling, etc. Our other 4g pumps are also selling, while jar variant isn't. Why are jars being blocked while the pump version is approved? Requesting specific reason.
@WalmartSellers@walmarthelp@Walmart
Frustrated Seller here. Our Tinker Dust 5g jar listings keeps getting rejected under the “prohibited products”, Yet the exact same product in a pump is live and selling right now on Walmart. This is inconsistent enforcement.
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Products used:
- Bakell edible Tinker Dust in White Pearl; save 20% with JOYCE20
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