James B

[James B @Ballard07B]

@elonmusk
@Tesla

Is this the new normal? It's 10/12 and the next available appointment at my closest dealer is 12/9. I have an appointment Thursday for my X Plaid for a safety alert (I haven't been able to let anyone ride in my front passenger seat and I have a family of four) that I made a month ago. I had to drop my X Plaid off this morning because, as can happen with month-old appointments, I found out I'll be out of town for work the rest of this week. I was denied a loaner because the car won't be checked in until Thursday. I asked if they can move my appointment up this week or back to next week and I was told to reschedule it myself which is, again, about two months out, or to try another location (much further and also 4-6 weeks out each).

I upgraded this year from a 3 Performance and absolutely love the car but this lack of reliability is a deal-breaker.