We provide Web/Software based solutions for #SMEs. We are also committed to giving back to society by promoting tech education for minorities, especially women.
Spent an hour on zoom this morning with a CEO who sells software to independent pharmacies.
There are 21,000 independent pharmacies in the US, I would have never believed that I guessed there were 4,000.
He has 3,200 of them as customers already, at 88% GRR.
His product costs $400/month but he has some clients paying $1,000/mo for an enterprise tier.
He told me the biggest risk to his business isn't competition, AI or really anything in tech.
It's that his customers are aging out... and it's happening fast.
Average pharmacy owner age is 58.
The ones selling their stores go to chains, and the chains don't want his software.
The ones retiring just close.
So he built a succession planning module. It helps owners find buyers, value their business, and transition their data.
This one module has exploded his business. He's now doing $4M in ARR up from ~$1.3M in ARR, and NRR has 3x'ed.
Now he's the first call when a pharmacy changes hands.
My mind is blown.
@toddsaunders I see this here in the UK with veterinary practices. They are aging out and selling to corporates. I used to be a product manager for Practice management software.
Agentic AI hits small biz in 2026: multi-step agents run lead-to-invoice flows, cut costs 30%+ with human oversight. The edge is practical implementation. Still just using ChatGPT? You’re missing it. What’s your first agentic test? #AgenticAI#SmallBusinessAI
@subomiplumptre AI actually feels more than a tool, it's a sidekick that levels you up. Claude's the organized prof, ChatGPT/Gemini, wild artists. Teach it to guide you, and AI becomes a co-creator.
2026 edge for #smallteams: agentic AI on no-code platforms (n8n + #Grok API or #Anthropic) for multi-step flows like lead qualification → personalized proposal → calendar booking.
Cut manual follow-up 70% while keeping brand control. Avoid shiny tools without ROI tracking.