B&G Sailing

60 years of marine electronics innovation for sailors - Official Supplier Volvo Ocean Race 2017/18 #heartoftherace

[B&G Sailing @BandG_Sailing]

@gomezcortez01 Hi, gomezcortez01. I've just answered on Facebook. I've asked for the serial number. I'm so sorry for the delay.

[B&G Sailing @BandG_Sailing]

@laurabodega82 Hi, laurabodega82. Please contact our office at Tel: [phone] or email [email protected] for assistance. Thanks.

[B&G Sailing @BandG_Sailing]

@skjutenjansson Hi, skjutenjansson. Is your SD Card 32 GB or less? If the card is larger than 32 GB, it will not work.

[B&G Sailing @BandG_Sailing]

@RumblesG Hi Garry, we apologize for the long waiting time on the phone lines. Please send us a PM with a description of your issue, your contact details and email address, and we'll be happy to contact you for some support.

[B&G Sailing @BandG_Sailing]

@followtheboat If you are still in and around Australia - try this number [phone] for help with those questions

[B&G Sailing @BandG_Sailing]

@Adventures93091 Feel free to just reply to the email. I'm watching for your response.

[B&G Sailing @BandG_Sailing]

@Adventures93091 Hi, John. My name is Missy. Michael asked me to help out with this. I'll be happy to help. May I please have your shipping address that I can list on the RMA (return material authorization)? I sent an email, too, but this seems easier.

[B&G Sailing @BandG_Sailing]

@Adventures93091 Hi John, You've got an email from me - look forward to hearing from you soon.

[B&G Sailing @BandG_Sailing]

@followtheboat You can call our Australian team on [phone] for help with those questions

[B&G Sailing @BandG_Sailing]

@followtheboat Hi Jamie, it is not B&G that can provide you with the spare part that you need.
https://t.co/Pc5rXHmhaD

[B&G Sailing @BandG_Sailing]

@followtheboat Hi James, as previously advised, the spare parts need to be order through a distributor.

[B&G Sailing @BandG_Sailing]

@jbizzle54life67 Thank you Jason, we'll reply back to your message.

[B&G Sailing @BandG_Sailing]

@jbizzle54life67 Could you please send us a message via FB with your contact details, emails address and unit's serial number. We'll be happy to help you with it.

[B&G Sailing @BandG_Sailing]

@abrax5 Please send us the information below:
Name:
Address:
Phone:
Email:
Serial number:

[B&G Sailing @BandG_Sailing]

@abrax5 Good afternoon,
Thank you for reaching out to us.
Our B&G app is back on-line, while other web based services are not yet available.
The B&G app can also be used on the web, https://t.co/PgYv6raKAE
What service are you trying to connect to via the plotter?

[B&G Sailing @BandG_Sailing]

@absolute01010 Hi JS, certain features, such as autorouting, map overlays for weather and AIS vessels, may not be available immediately.

We will be working to get these features operational over the coming weeks, to return the B&G App to full functionality.

[B&G Sailing @BandG_Sailing]

@followtheboat The spare kit would need to be ordered through Hypro or one of their distributors. [email protected] Please indicate if it is a black or blue ram.

[B&G Sailing @BandG_Sailing]

@absolute01010 We will communicate via both email and Facebook as soon as we have an update on this. Thanks again for your continued patience, we really do appreciate it.