@StacieinAtlanta Hello Stacie. We are sorry to hear about your loss and would appreciate the opportunity to learn more about your experience. Please email us at DM us with the name and phone number on your account, and we will escalate your information to our team. Thank you.
@omgpeachsnapple Hello, Hana. We are sorry to hear about your loss and want to learn more. If you'd like to discuss this further, please DM us with the name and phone number on your account, and we will escalate this to our team. Thank you.
@StayGoldenBliss Hi Maré - We hear your frustration and would like to know more about your experience with us. If you’d like to discuss this further, please DM us the name and phone number on your account.
@JillianKrouse Hi Jillian – Thanks for reaching out about this. When you have a moment, could you please give us a call at 888-448-4070 so we can learn more about your situation and address your questions and concerns? Thank you!
@VanessaAlvarez1@MarsPetcareUS That's not the experience we want for you, Vanessa. We're glad to share that the system is back online, but please let us know if your Warwick location is still experiencing issues and we'll get it sorted right away.
@Vegas_Meggs Hi Meg - We hear your frustration and would like to know more about your experience with us. If you’d like to discuss this further, please DM us the name and phone number on your account.
@Von_Dred We’re so sorry for your loss. Please DM us with your contact information and further details about this situation so we can try to address your concerns.
@bicharlie0712 Hello, we always want visits to our hospitals to be a positive experience for both you and your dog. Could you please send us a private message with the name on your account, your dog's name, and the best phone number to reach you? We’d like to follow up personally.
@TheOGLucille Hi Lucille - We’re so sorry for your loss. Please DM us with your contact information and further details about this situation so we can try to address your concerns.
@UncannyParker Hi there, We understand you were not satisfied and would like to follow up on your experience with us. Please send us a private message with the name on your account, your pet's name, and a good phone number for us to call
@MszDeevah Hello, We hear your frustration and would like to know more about your experience with us. If you’d like to discuss this further, please DM us the name and phone number on your account.
@MadScientistBTC Hi, thank you for taking the time to share your experience with us. We strive to provide every client with a positive experience in our hospitals. Please email us at [email protected] if you would like to discuss this further.
@Jon_Heile@PetSmart Hi Jon– We are so sorry for your loss of Lexi. We would like to speak with you directly to learn more about what happened. Please send us a private message with the full name on your account and your phone number so we can contact you to discuss further.
@theinvictus Hello, We hear your frustration and would like to know more about your experience with us. If you’d like to discuss this further, please DM us the full name and phone number on your account.
@Happy_Vibes_47 Hello, we're sorry to hear about the challenges you've had making an appointment. Have you tried using our online scheduler? https://t.co/AlQKVHwp33. If you would like to discuss this further, please send us a private message with the name on your account and your phone number.
@RaulSoriaMN Hi - We hear your frustration and would like to learn more about your experience with us. If you’d like to discuss this further, please DM us the full name and phone number on your account.
@ilovecountrytoo We apologize for the misunderstanding, Justine. We are requesting that you send us a DM with the full name and phone number on your account at your convenience.