11/
I'm sharing this publicly because private complaints haven't resolved it. I have the repayment schedule, ABFL Statement of Account, CIBIL report and previous correspondence.
I want a proper investigation and my credit history to reflect the truth.
@ZestMoney@abcapital
1/
Imagine taking a loan, paying every EMI through AutoPay and paying the exact agreed amount. Then, without your knowledge, ₹0.33 is added later. You are never informed. It becomes overdue and your credit history shows a 27-day late payment. Sounds ridiculous, right?
10/
Your credit history affects real opportunities: loans, credit cards and interest rates. An adverse entry shouldn't remain for years without a clear explanation, especially when the customer has repeatedly disputed it with evidence.
11/
I'm sharing this publicly because private complaints haven't resolved it. I have the repayment schedule, ABFL Statement of Account, CIBIL report and previous correspondence.