@Eccle80@lufthansa Hi @eccle80, did you eventually reverted a refund of the tax? I have exactly the same situation and am yet to even receive a proper acknowledgement from @Lufthansa. Their customer 'service' has been absolutely dire. Have sent a number of emails and they seem to have no clue.
@qrsupport Hi there, I've raised two separate tickets via your support site. I did get a reply to one of these tickets to say that if I want a refund then I need to call Qatar Airways. I've subsequently noticed that you are now arranging refunds via DM. I'd rather do it this way.
@qrsupport OK, thanks for replying. I have asked one further question via DM. I'd be grateful if someone could answer that and then I can proceed with amending my booking. Cheers
@qrsupport Good evening, could someone please reply to my DM regarding my booking. Meant to be flying from Edinburgh to Perth on 31st March. This is not happening. UK now in lockdown and Australia not letting anyone in. I don't want a travel voucher. Kindly reply to my DM.
Hi there, I've sent a DM with a screenshot. Could someone please look into this as I need to get into my account to manage/cancel/refund my flight booking set to depart on the 31st of March. Thanks in advance.
Hi there, I've sent a DM with a screenshot. Could someone please look into this as I need to get into my account to manage/cancel/refund my flight booking set to depart on the 31st of March. Thanks in advance.
@qrsupport Hi there, I'm trying to log into my qatar airways online account but have an issue. I'm being asked for an OTP. However, I have a new mobile number and the OTP is being sent to my old number. So I can't get into my account. How do I resolve this please?
@JDhelpteam Hi there, still can't pay by PayPal.... can you advise on when this will be resolved. I'm ordering over £80 of items so want the £10 discount. Thanks in advance..
@JDhelpteam The PayPal checkout option doesn't appear to be working on your website. All other laymenf types aplear to be fine. Not much use if wanting to get the £10 discount being advertised on the website. Could somebody have a look into this please.