I’m on a bus trip using @FlixBus @FlixBus_USA_CA The bus has been broken down in
for almost seven hours. I’ve lost time and money. Customer service for the company said no to a reimbursement. We need a Traveler’s Bill of Rights for buses. Poor people shouldn’t be treated poorly.
@FlixBus_USA_CA @FlixBus I hope it’s safe. My disabled wife and I get to our final destination in Texarkana, TX at 3:30 AM Friday not
10:10 pm today. Our ride home had to reschedule. We’re stuck at the bus stop until 7:00 pm Friday. No reimbursement? How about some help with food and shelter? Please.
@FlixBus_USA_CA @FlixBus Thanks. I’m on board the new bus. The passengers with me boarded a bus due to be retired for transmission issues. Our trips have been irrevocably disrupted. I don’t mean to sound entitled, but if this was an airline trip, we’d be due reimbursement. Please do the right thing.
@FlixBus_USA_CA @FlixBus In fact, the driver admitted after the breakdown that the company knew the bus was on its last legs and was being sent to Dallas to be retired.
@FlixBus_USA_CA @FlixBus I’ve been chatting with the experts for the past hour. Four of them to be precise. Each one had a different answer, but they all agreed I’m not going to see any sort of reimbursement for the inconvenience. Nor will the other passengers stuck with me.