BeehiveDesign

Paper craft designer, spreading joy one project at a time. Custom orders taken

[BeehiveDesign @BeccaJane80]

@RoyalMailHelp why is a tracked item being returned to me when I know the address is correct as I’ve sent items to the same address before?

[BeehiveDesign @BeccaJane80]

@PostNL hi I’ve received a card saying I haven’t paid enough postage yet I buy everything online. Is there anyway of seeing what has caused the issue?

[BeehiveDesign @BeccaJane80]

@UPS @UPS_Netherlands Ive scheduled a pickup for today between 12-2pm and no one has come to collect my package. Do I need to re-schedule?

[BeehiveDesign @BeccaJane80]

@ellswhatt @RoyalMail It’s probably stuck in the customs of the country it was sent too. Since Brexit customs clearance can take ages and tracking won’t update until it’s been cleared and passed to the postal service

[BeehiveDesign @BeccaJane80]

@RoyalMailHelp please respond to my request. I’ve sent all the details and yet you haven’t even looked at the message. What is the point of paying for 24hr service that is NOT 24hr. It’s been 3 days since I sent the item

[BeehiveDesign @BeccaJane80]

@RoyalMailHelp I sent an item tracked 24hr last Wednesday and it still hasnt arrived. Item is urgently needed, when can it be expected?

[BeehiveDesign @BeccaJane80]

@RoyalMailHelp I’ve received an image of a sorting office as my delivery confirmation and I don’t have the item. Am I actually going to get it or do I need to have it resent?

[BeehiveDesign @BeccaJane80]

@DHLNL @zooplusNL what rubbish service today. I waited in all morning for a parcel to find it had been delivered to a neighbor. The courier NEVER a rang the bell and there was no card in the door to tell me it was with my neighbor. You need to train your staff better

[BeehiveDesign @BeccaJane80]

@PostNL can I claim for a lost standard item? Sent a letter to Austria 10 days ago and it’s still not arrived

[BeehiveDesign @BeccaJane80]

@PostNL Thanks, I’ve sent a DM to you

[BeehiveDesign @BeccaJane80]

@PostNL an item I posted last week has been returned me yet the recipient address is correct, can you tell me why it’s been sent back to me?

[BeehiveDesign @BeccaJane80]

@PostNL This is the email I got

[BeehiveDesign @BeccaJane80]

@PostNL your international service alert email about postal strikes in the UK is incorrect. There are no planned strikes for 5th November. Strike dates are as below

[BeehiveDesign @BeccaJane80]

@PostNL your international service alert email has the wrong date on it for the funeral of the Queen. It’s Monday 19th not Monday 16th September

[BeehiveDesign @BeccaJane80]

@dpdNL Why has my parcel now been returned to me? I want a refund as the service has been crap

[BeehiveDesign @BeccaJane80]

@dpdNL can you tell me why my package hasn’t even made it out of NL yet? It’s been bouncing around Veenendaal and Oirschot for the past week. Considering you advertise it takes 4 days to get to the UK and I posted it on 8th and today is 19th, that’s disgusting

[BeehiveDesign @BeccaJane80]

@dpdNL Have sent you a DM

[BeehiveDesign @BeccaJane80]

@RoyalMailHelp They are stamps that I bought from you that I just want to return except it’s proving mission impossible. Under the consumer contracts law, I should be able to return them for a full refund. Again why is this so hard to do?

[BeehiveDesign @BeccaJane80]

@RoyalMail @RoyalMailHelp how do I make a complaint? I’ve tried in vain to get a straight answer to my question and been passed from pillar to post without luck.