Digitown

[Digitown @beingNo1event]

If there is one think you want us to take away from this event to make a difference what would that be?

[Digitown @beingNo1event]

Can are you proud of the most about Nationwide.

[Digitown @beingNo1event]

@BeingNo1CSO

[Digitown @beingNo1event]

Having a ball at #BeingNo1

[Digitown @beingNo1event]

@BeingNo1CSO How will the digital revolution change the way TMW operates?

[Digitown @beingNo1event]

How we we react to this to make sure we are the pace setter ?@BeingNo1CSO

[Digitown @beingNo1event]

What will be nationwide's biggest infrastructure issue regarding the digital age? @beingNo1event @BeingNo1CSO

[Digitown @beingNo1event]

What do you think will make the biggest impact of all the new digital changes?

[Digitown @beingNo1event]

Do we see servicing using face time /Skype to action face to face 24 hour services to amend account data? @BeingNo1CSO

[Digitown @beingNo1event]

We currently use webchat in direct. Do we see this spreading further across cs&o in the near future? @BeingNo1CSO

[Digitown @beingNo1event]

How many digital payment methods to we see nationwide using in the next 48 months? @BeingNo1CSO

[Digitown @beingNo1event]

Why are villa so rubbish? #goingdown @BeingNo1CSO

[Digitown @beingNo1event]

@beingNo1event @BeingNo1CSO

[Digitown @beingNo1event]

@BeingNo1CSO ...... If we are moving into a more digital environment will final response letters still need to be sent via post?

[Digitown @beingNo1event]

If we are using video chat similar to Amazon will we be issued with uniforms? @BeingNo1CSO

[Digitown @beingNo1event]

#beingno1cso how will the staff be up skilled to handle the new digital way of working?

[Digitown @beingNo1event]

Now Ian's been to the opticians will he support a better football team?

[Digitown @beingNo1event]

With nationwide planning to go digital is this going to create job cuts? #BeingNo1

[Digitown @beingNo1event]

Taking the bus from the cinema to the opticians is just lazy. What about your carbon footprint #BeingNo1

[Digitown @beingNo1event]

What do you think is the biggest challenge cs&o face on their digital journey