@SingaporeAir@Xeer This response just confirmed his feedback on poor customer support. He is literally doing u a favor by taking time to let u know a specific area of custimer experience u can focus on and yet you are asking him to do more.
Why asked me to DM Support and followup from there? Case numbers are given and in Coinbase System. Can't you followup to ensure that someone followup on the case? Isn't that the whole point of filing a case?
I hv not heard from Coinbase support since my first contact, case no. 26470209. I followed up with a status enquiry on 28th April, case no. 26521893, and was promised a response in 48 hrs. Again I did not receive any. My case concerns unauthorized transaction
@CoinbaseSupport I hv not heard from Coinbase support since my first contact, case no. 26470209. I followed up with a status enquiry on 28th April, case no. 26521893, and was promised a response in 48 hrs. Again I did not receive any. My case concerns unauthorized transaction
@CoinbaseSupport I hv both Michael Leo and Emily Chloe reaching out to me claiming they are from Coinbase. How do i verify their identity without you (Support) telling me who is reaching out? #Coinbase