@AirbnbHelp@brianchesky@Airbnb it’s embarrassing now. One agent not knowing what the other says. Come down very hard on the hosts (removing super host status, blocking dates etc) but what about normal people trying to go about normal life with young families? #CustomerService
Wow @Airbnb_uk , cancelled on a one nighter yesterday, then a host cancels on me and my young family on a 12 nighter with one hours notice and…..nothing from you. Even hung up on….shocking #customerexperience#retweet#airbnb