Too often we reward people who solve problems while ignoring those who prevent them in the first place.
Instead of glorifying those who run around putting out fires, we need to create an organizational culture that empowers everyone to act responsibly at the first sign of smoke.
There are billions of human beings who cry out for support and for salvation, for security and for compassion, for education and opportunity—those intangibles that carry a value far in excess of so many tangible things whose nature is, finally, inconsequential. —John Bogle