@PrincessCruises My old member number that you deleted that I was Platinum or my “new” number that has me blue!!! One CSR said “it is just a number”, yet I am loosing years of cruising with Princess.
@PrincessCruises Thank you Princess Cruises. Your customer service staff made an error when I called about not being able to sign in to my account. I am/was Platinum. When your CSR updated my email, you lost ALL my sailing, and I am now Blue. I was told they cannot fix this!! So wrong!
@PrincessCruises Thank you Princess Cruises. Your customer service staff made an error when I called about not being able to sign in to my account. I am/was Platinum. When your CSR updated my email, you lost ALL my sailing, and I am now Blue. I was told they cannot fix this!! So wrong!
So this happened: I called Princess Cruises to update an email address. Your customer service staff made an error when I called about not being able to sign into my acct. I am/was Platinum. When your CSR updated my email, you lost ALL my sailing, and I am now Blue.
So WRONG!
@PrincessCruises Thank you Princess Cruises. Your customer service staff made an error when I called about not being able to sign in to my account. I am/was Platinum. When your CSR updated my email, you lost ALL my sailing, and I am now Blue. I was told they cannot fix this!! So wrong!
@Delta Can you tell me why clients were denied reimbursement? They could not wait another TWO nights in the airport because there were no hotels to book. Their food was denied, rental car denied…..really Delta? Contact [email protected] Let’s fix this for my clients!!!
@ncsecu sorry I am so upset with BRENDA that I spelled @ncsecu incorrectly. Thank you for employees that yell at your long term customers . . . . when the mistake was theirs.
@ncsecu Thanks to the Salisbury branch for loosing my debit card at the drive thru (gave me another person's debit card) and then BRENDA yells at me and blames me for her loosing my card. Really??? So now I have to change all my information for bills to another card. Asked for
@katecoynemccoy You need to resign immediately. I personally have lost family and friends to Covid. It was irresponsible of you and you are only apologizing because you were called out. What you said was serious and hopefully, you have not lost anyone to this horrible virus!
@JoeShekarchi She should resign. I have lost family and friends to Covid, and this is totally inappropriate and unacceptable. She is remorseful only because she was called out. She needs to go immediately