@SportsDirect_CS now been 2 days since I first contacted you for an update. Parcel was due to arrive 1 week ago! Truly shocking service and will continue to chase until any information is given
What shocking service from @SportsDirect_CS placed an order last Monday and paid extra for a 3-5 day delivery. Hermes still not received the parts and no sign of the items! Nearly week late! Please contact me ASAP with a delivery date along with a full refund of the postage paid.
@SportsDirectUK Iβd expect a company of this standard to be able to fulfill a simple order. @Hermesparcels still hasnβt got our parcel nearly 2 weeks after the order? 3/5 working days delivery ?!?! Evidently not!
Cannot believe after the service from @HotpointUK I am getting the same dreadful service from Heather @TeamKnowhowUK on behalf of @curryspcworld . All I want is a replacement washing machine is that so difficult! Now going in to the 7th week unbelievable!!
Called @HotpointSupport at 17.57pm as the phone lines do not close until 6pm. An advisor answered and hung up. Finish enough when we called back the lines were closed. Outraged by this company.
Yet again let down by @HotpointUK but I shouldnβt be surprised considering the service so far. I need to be contacted Tuesday morning otherwise I will be taking matters further.
Been trying to get my machine repaired for 6 weeks. Absolute awful quality and appalling service from @HotpointUK will never touch their products again!
@SportsDirect_CS SD40000035851314 - thank you for your reply. I have tried to call service all day but it cuts out stating it's too busy to take my call.