Better helpers

We're the Customer Experience Team for @Better_UK If you have any problems, we're here to help weekdays from 9 - 6.30pm and weekends from 9 - 5:30pm

[Better helpers @Betterhelpers]

@LouieDonovan Hi Louie,

Thank you for your update!

You'll need to email us with a full Bank statement to confirm this.

Our email is: [email protected]

Warm Regards, 

Kaisha

[Better helpers @Betterhelpers]

@DW1976 Hi Dave,

Thank you for reaching out to us!

We only currently have junior prices for group sessions and junior water sports activities.

This is not currently included in the open water bookings, and we'd advise only booking onto this for competent swimmers.

Hoping this help...

[Better helpers @Betterhelpers]

@producergeo @producergeo

[Better helpers @Betterhelpers]

@producergeo @producergeo

Hi,

We would only accept the following:

• Freedom Bus Pass (Yellow) ~ (with a valid date)
• Blue Badge (back display of the badge) ~ (with a valid date)
• Disability Personal Independence (PIP) Payment ~ (date within 1 year)
• National Disability Card ~ (wi...

[Better helpers @Betterhelpers]

@producergeo @producergeo

[Better helpers @Betterhelpers]

@BenWhit34553135 @BenWhit34553135

[Better helpers @Betterhelpers]

@BenWhit34553135 Hi Ben,​

Thanks for your message.​

Please send an email with some more information to our Customer Service Team so we can assist you.​

Our email address is: [email protected]​

We look forward to your response.

Warm Regards​

Hazal

[Better helpers @Betterhelpers]

@producergeo Hi Geo,

Thanks for your message.

Please visit the following link to view the documents we accept for the inclusive membership.

Inclusive UK | Disability Gym and Leisure Memberships | Better (https://t.co/ws81pXB3Qm)

Warm Regards

Hazal

[Better helpers @Betterhelpers]

@DmitryYasser Hi Dmitry,

Thank you for reaching out!

Please contact us at [email protected] to discuss this further.

This could be due to the Membership type you're on, the activity type you've chosen or an issue with your account that we'll need to correct.

Warm Regards,

Kaisha

[Better helpers @Betterhelpers]

@micwilkins66 Hi Mic,

Thank you for reaching out to us!

We're sorry to hear about the recent disruptions, and apologise for any inconvenience this caused.

We're more than happy to raise this with the wider team for review.

Warm Regards, 

Kaisha

[Better helpers @Betterhelpers]

@my_evette Hi Eve,

Thank you for reaching out to us!

One of our advisors will contact you shortly regarding your Home Centre Change request.

Have a great day!

Warm Regards,  

Kaisha

[Better helpers @Betterhelpers]

@charlottemyford Hi Charlie,

Thank you for reaching out to us!

We'd love to help you more with this issue.

Please can you contact us via email so we can request some more information?

Our email address is: [email protected]

Warm Regards,

Kaisha

[Better helpers @Betterhelpers]

@charlottetr Hi Charlotte,

Thank you for reaching out!

Depending on your location, we offer a 2-year GP referral scheme (currently £2650) that requires a referral from your GP.

Please use the following link to see if it's offered near you:
https://t.co/VsABNaJUz1

Warm Regards,

Kaisha

[Better helpers @Betterhelpers]

@Sarah_Dobbers Hi Sarah

Trainers can be worn on the track!

Kind Regards

Amir

[Better helpers @Betterhelpers]

@Sarah_Dobbers Hi Sarah,

Trainers are absolutely fine, and we hope you enjoy using the track!

Kind Regards

Amir

[Better helpers @Betterhelpers]

@GoldingNatalie Hi Natalie,

Thank you for contacting us!

We're unable to provide personal details via a public platform.

Please contact our Customer Services Team using the following email:

[email protected] 

We hope to hear from you soon!

Warm Regards, 

Kaisha

[Better helpers @Betterhelpers]

@NealStefan48682 Hi Stefan,

Thank you for reaching out to us!

We'd need to contact the centre staff to approve this refund, as we're unable to confirm if you attended this booking for free.

Please contact us at [email protected] and put FAO Kaisha in the heading.

Warm Regards,

Kaisha

[Better helpers @Betterhelpers]

@_mboutdoors Hi Ed,

Thank you for reaching out to us!

We're more than happy to assist with the Membership issue you're experiencing.

Please get in touch with us at: Our email address is: [email protected]

Warm Regards,

Kaisha

[Better helpers @Betterhelpers]

@Gabykoppel Hi Gapy,

Thanks for your message.

We are unable to follow customers however, if you require an urgent resolution, please call us on: 02083175000.

Warm Regards

Hazal