@greateranglia could you please justify an "admin fee" of £20 for me changing my journey from one day to another when the cost of the fare difference was a mere £6.70?
I do all the work in sourcing, booking and paying so what exactly does your admin fee cover?
@EvriDeliveryCom is this acceptable customer service - a driver giving a time frame which is now over 2 hours outside of that, with no update from the driver?? You send a message that I can't reply to, advising package still to be delivered today,despite me asking for a call.
@ITVX can you please take off the repetitive advert for Breathtaking. I'm sick of seeing this programme plugged in every single ad break for weeks and weeks. Maybe people are sick of the painful reminders of COVID and those lost.
@PrimroseHillGal Brilliantly written. I, too, have those memories of paying my respects to our late, much missed monarch. I also curtsied (wasn't 100% sure I'd get up again but I did, thankfully!) It was a day I'll never forget - cherished memories.
@gemziebeth Gemma, although I don't know you at all, your humour and honesty in this post shows what a determined person you are. And how you've done your best to kick cancer's butt. I send you love and strength as you turn the page. And much love to your daughter. Xx
@JonjayNeedham1 What a gorgeous cheeky little chappy you look in that picture. I'm sorry you suffered at the hands of such bullies. Power to you that you survived and are the strong person you are today not because of, but in spite of. Where are those bullies now?!
@greateranglia Hi there, so despite two separate emails over the past week, you've chosen to ignore the request for refunding the outrageous £10 admin fee. Why am I not surprised. You cancelled my train - why should I be forced to pay an admin fee?
@greateranglia the strike you have chosen to participate in on 23/7 has now cancelled the train I was booked on. You provide an option to request a refund but have charged a £10 admin fee? It's YOUR strike that has cancelled my train, why are you charging me?
@chrisshipitv Thanks for putting the word Consort after Queen. It seems to have all but disappeared from any and all reports. I'm afraid the title of Queen will always be for Queen Elizabeth II as far as I'm concerned.