ʎɹɹɐHssoᴚ

[ʎɹɹɐHssoᴚ @Bewts]

@JHBWater This is incredibly tone deaf after people have been without water for 3 days. Might also be insane? Throttling systems that are not working?

[ʎɹɹɐHssoᴚ @Bewts]

@MWEBTweets Thanks but no thanks.

My contract is nearly up. I’m shopping about rather than messing about with performative costumer support.

It’s been days with nothing of substance being done to help me.

I’ll take my money somewhere else.

[ʎɹɹɐHssoᴚ @Bewts]

@MWEBTweets Yeah, I do need help.

How can I downgrade my connection?

The website says contact call center and I can’t see the option in your app.

[ʎɹɹɐHssoᴚ @Bewts]

@HiltonMusk @MWEBTweets This has been my experience as well.

Customer portal on the website also said I could not downgrade there but needed to call but that always gets cut off.

Replying hoping to find a way to downgrade. Thinking of switching now.

[ʎɹɹɐHssoᴚ @Bewts]

@MWEBTweets Hello! Just got a price increase email. Meh...

How do I downgrade my product? I tried in the app but could not see the option anywhere!