Bhalchandra

[Bhalchandra @Bhalchandra22]

@zomato @zomatocare @deepigoyal Your silence is not helping here. We need answers. Stop exploiting small restaurants and taking undue advantage of your dominant market position. #zomato #zomatofraud

[Bhalchandra @Bhalchandra22]

🚨 New Scam Alert by @zomato 🚨
We signed pay-per-click ad campaigns (ID: 31043076 & 31043083) with a clear start & end date: 1 Nov–30 Nov.
Yet Zomato is secretly extending the campaign without consent claiming “budget not exhausted.”
📌 But their own Help Center & T&C say ads CANNOT be extended beyond agreed tenure.
📌 Official emails from @zomato confirmed the ads ended on 30 Nov (twice!).
📌 Desktop dashboard shows inactive, mobile app shows active. End date changes daily (now 9 Dec).
➡️ This isn’t confusion.
This is deception designed to force us to pay more.
Stop scamming restaurants.
We demand accountability.
#ZomatoScam #Zomato
@zomatocare @deepigoyal

[Bhalchandra @Bhalchandra22]

@zomatocare @zomato @zomatocare @deepigoyal How long do you think your team needs for an investigation when issuing a refund from a restaurant payout? You don't take so long. #zomato Please close this ASAP and give me my money back.

[Bhalchandra @Bhalchandra22]

Hey @zomato @zomatocare enough is enough.
Customer ordered Dal Makhani Combo with roti. We delivered Dal Makhani Combo with roti.
Pictures uploaded by the customer PROVE this.
Still, Zomato gave a REFUND claiming “wrong item delivered.”

[Bhalchandra @Bhalchandra22]

And when we confronted our POC Rahul Satpute, he said:
“These are Hyperpure campaigns — they continue till the budget exhausts.”

❌ This clause does NOT exist in the signed SRF agreement.
❌ Not mentioned anywhere on the Zomato Partner App.
❌ Their own Help Center contradicts this.

Meanwhile, Zomato has deducted our payouts entirely for a month, leaving us with ₹0 despite delivering food to customers.

This isn’t partnership. This is daylight robbery.

@zomato you cannot twist rules AFTER signing contracts.

@NRAI_India @jagograhakjago @CCI_India @NITIAayog

[Bhalchandra @Bhalchandra22]

@zomato @deepigoyal
Your strategy is clear:
Ignore small restaurants & hope we give up.
You extended campaigns without consent, deducted payouts against your own policy, and ran discounts without approval — causing huge losses.
Now you refuse to even acknowledge our emails or proof.
Dominant position does NOT give you the right to exploit partners.
We demand accountability — NOW.
Refund or Hyperpure credits as promised.
Stop hiding behind silence.
@CCI_India @consaff @jagograhakjago @SecretaryMEITY #zomato

[Bhalchandra @Bhalchandra22]

Small restaurants deserve fairness.
Not exploitation.
@zomatocare promised compensation (₹18k Hyperpure credits) for losses caused by their own mistakes…
Then went silent after we complied with everything they asked.
POCs involved:

📌 Rahul Satpute

[Bhalchandra @Bhalchandra22]

Adding hashtags for visibility
#eternal #zomato #swiggy #ScamAlert #Ragavchadda #tgpwu #nrai

[Bhalchandra @Bhalchandra22]

Adding hashtags for visibility
#eternal #zomato #swiggy #ScamAlert #Ragavchadda #tgpwu #nrai

[Bhalchandra @Bhalchandra22]

Tagging authorities and industry voices who care about fairness 👇
@NRAI_India @sagarcasm @CCI_India @rahulkanwal @CNBCTV18News @ndtv @republic @deepigoyal

[Bhalchandra @Bhalchandra22]

We are hardworking business owners feeding the nation — not targets for fraud.
@zomato — We need a robust review system, clear proof checks & seller protection, like every fair marketplace.
Reinstate our rightful payment and take action against fraudulent claims.

[Bhalchandra @Bhalchandra22]

Tagging:
@NRAI_India @consaff @SecretaryMeitY @CCI_India
@ndtv @scroll_in @thewire_in @EconomicTimes @deepigoyal @postoast

[Bhalchandra @Bhalchandra22]

@zomatocare — If your POCs can verbally commit compensation, publicly deny, then disappear…
What message are you sending to India’s small restaurants?

We demand the agreed outcome:
➡️ Refund OR Hyperpure credits — as promised

Because trust is not a one-way street.

[Bhalchandra @Bhalchandra22]

Tagging for urgent attention @fayedsouza @Omar_Quraishi @madhavsheth @MishiChoudhary
@someshjha7 @SupriyaShrinate @newslaundry @thewire_in @livemint @ndtv @TimesNow
Small restaurants can’t keep bleeding because of unilateral decisions by platforms.
We need accountability.

[Bhalchandra @Bhalchandra22]

@zomatocare @deepigoyal still no reply on unauthorized ads, forced 70% discounts, fake refund approvals, and ₹0/negative payouts deducted without my consent.
This is exploitation, not partnership.
I want my refund — not silence.