We know our rights & are fully aware of the Israel Aviation Laws. And as loyal Milesplus members for over 20yrs, the way we are being treated, in regards to this situation, is grossly disappointing @united
@united In addition to denying my rights to ticket compensation, your flight cancellation cost my family over $800 in hotel fees, food & travel expenses to & from the airport. Twice. We are entitled to compensation for that too. #israelaviationlaw
@united as per #israelaviationlaw you are required (by law) to reimburse my family in the amount of 3000 NIS per ticket as compensation for our canceled flight UA85. Instead your customer care is claiming the law doesn’t apply. This is a LIE
Very disappointed in the awful customer service I’m receiving from @united regarding my canceled return flight AND the compensation I’m due, per ticket, based on the #israelaviationlaw