@WinstonVineeth We regret this situation. Our logs show the bus departed on time, but we understand things happen. This isn't the experience we want. As a gesture of goodwill, weโve issued a full refund via voucher, valid until year-end. We're sorry for the trouble and hope to see you soon!
@WinstonVineeth@WinstonVineeth Iโm truly sorry for the frustration this has caused.
Iโve personally re-checked the details of your case. While I understand your point about the platform, our records confirm the bus departed at 09:25 with other passengers on board.
@vastly@BlaBlaCar Hello ๐ Thank you for your message ๐ In order for us to properly review your request, please contact us via our contact form ๐จ https://t.co/tqwm2dIbqP
Please provide as much information as possible and we will get back to you as soon as possible ๐ Thank you!
@nikheilas@blablacar_es We're truly sorry you had a tough time with our support. We want to make this right and take a fresh look at your case. ๐ Please use this form: https://t.co/k54zrAptbH so we can prioritize your request. We're here to help!
@Shar_nikita@GoI_MeitY We are sorry that this happened, please inform our support team about such cases so that we can take appropriate measures. We hope your future experience will be positive.
@KamlaSingh75925 Hello Kamla,
Please contact us from the contact form by informing us your phone number: https://t.co/9ctbGZEMdl and specify the problem you encountered.
Best regards,
Neha
@saachikajain Hi, don't worry - we're here to help you! Could you please reach out to us by our contact form?ย https://t.co/vw2kW6oRhxย
Don't forget to mention your booking number & details about the concerned bus ride. Have a nice day, Kimย ๐
@grand_blek@BlaBlaCar_FR@FlixBus Hi! Thank you for your question.ย A car seat secured with a two-point seat belt is required for children up to 3 years old. The car seat on the picture looks suitable! Best, Kim
@SouravKund24830 Hi Sourav! Very sorry to hear about the cancellation. We would be happy to help and find a solution. Please send us an e-mail by filing out our contact form. You'll find it in our help center. Best, Kim
@satyamdotsatyam@BlaBlaCarIN@BlaBlaCar_FR Hi! Very sorry, that you didn't receive a reply yet. Can you please tell us the number of your request? You see it in the confirmation e-mail. Happy to get back to you. Best, Kim
@jhnking_@BlaBlaCarEng Hi! There are ways to change the language settings on the application. We would be happy to give you further information - please fill out our contact form, which can be found on https://t.co/YfluQWZFyG . Best, Kim