@PMA31 Hi Pat, we're really sorry to hear this and want to make it right. Please send us a DM with your full name, order details, and a phone number, and we'll be in touch right away.
@bgru13 Hi Boris please send us a direct message with your first and last name, phone number, and order number if you still have it! We will be in touch with you as soon as possible. Or you can call our customer service number 1-800-254-6377 at your earliest convenience. Thank you!
@Imhoodrichhh Blinds To Go takes these types of matters seriously. We are currently reviewing the situation to understand all of the facts. The behavior described does not reflect our company’s values. Thank you for bringing this to our attention.
@sorrynotsorrybe Hi, we're sorry to hear about your experience. For clarification, we manufacture our own products and do not work with any other company, including Lowe's. If you'd like, please email us at [email protected] so we can assist you directly.
@JosephRalston14 Hey Joseph! We're awfully sorry to hear about your experience! We strongly advise sharing mroe details about your order with us at [email protected] so that we can proceed with rectifying your situation!
@CAEnforcement We’re sorry to hear that your experience didn’t meet your expectations. This isn’t the standard we strive for, and we’d appreciate the chance to learn more and make it right. Please send us a direct message so we can assist you further.
@MissRoshni Thank you for sharing your feedback. We’re sorry to hear about the delays and challenges with your installation—this is not the level of service we aim to provide. Please contact us directly so we can resolve this quickly, or find another solution to regain your trust.
@Pjdoc We're so sorry to hear this. Please send us a DM with your phone number and the rep you've been working with and we'll get this sorted for you ASAP
@babybulldozer21 Hello Rudy, thank you for reaching us! Unfortunately, we're not affiliated with Levolor Brand, I recommande reaching their services for support.
@PriyaSimoes (2/2) We apologize for the inconvenient and are doing everything we can to ensure that your backordered product is being prioritized for the fastest completion date
@PriyaSimoes Hello Priya, We see that our sales manager reached out to you to ensure your partial install was complete, and offered you to reselect or be refunded for the backordered material that is causing the delay for the remainder of your order. (1/2)
@cozzmosis08 We're really troubled to hear this and want to get this sorted for you. Please send us a DM with your contact info and we will be in touch.