Blizzard CS - The Americas

Blizzard Entertainment North America Customer Support

[Blizzard CS - The Americas @BlizzardCS]

MAINTENANCE SCHEDULE: https://t.co/PiFYyKW2Tt

[Blizzard CS - The Americas @BlizzardCS]

Come celebrate #Overwatch Season 2 by devouring some data about cat-based aerial warfare, mode popularity, and regional ban rates. Data Analyst, Ben Trautman, explains more in this week's Weekly Recall: https://t.co/kSjIoHbKe6

[Blizzard CS - The Americas @BlizzardCS]

The new Warlock class enters the fight for Sanctuary in #DiabloImmortal on June 17. Learn about its origins, skills, Legendary items, and more: https://t.co/Uo4UdJwgYC

[Blizzard CS - The Americas @BlizzardCS]

Patch 35.6.2 launched last week with balance updates for #Hearthstone, Arena, and Battlegrounds, plus some bug fixes. See the changes here: https://t.co/x59sr9TD9k

[Blizzard CS - The Americas @BlizzardCS]

@LazyKomodo Try these steps out if you haven't yet: https://t.co/bMC4GOR1ah ^CC

[Blizzard CS - The Americas @BlizzardCS]

The latest changes to #Warcraft can be found in our hotfixes blog. Check it out! https://t.co/yjk7pjvq64

[Blizzard CS - The Americas @BlizzardCS]

MAINTENANCE SCHEDULE: https://t.co/PiFYyKW2Tt

[Blizzard CS - The Americas @BlizzardCS]

If the #Bnet desktop app is stuck in a login loop or the app is non-responsive, try the steps found in this article: https://t.co/PgIHjNQCOu

[Blizzard CS - The Americas @BlizzardCS]

@XposureZz_ Which can are you having an issue with? Sometimes just restarting your system may be able to help. ~V

[Blizzard CS - The Americas @BlizzardCS]

@Jake4denoflove If it is a single character I'd definitely try using the Unstuck options I linked. Sometimes a character is in a position that the system has trouble loading. Moving it may help resolve the issue. ~V

[Blizzard CS - The Americas @BlizzardCS]

Authenticator issues keeping you from any of our games? If you're unable to use the self-service option, open a ticket for assistance: https://t.co/fz56R3BJMa

[Blizzard CS - The Americas @BlizzardCS]

If you come across a forum post that needs to be removed or you want our moderation team to take a look use the forum reporting features. Information here: https://t.co/ww0TOKU7PG

[Blizzard CS - The Americas @BlizzardCS]

It shouldn't, no. Once the page loads it should be there if the system determines that the purchase qualifies under our automated refund system. Most purchases for virtual currency don't, so I would suggest putting in a ticket if it isn't listed. A GM should be able to help. :) ~V

[Blizzard CS - The Americas @BlizzardCS]

That wouldn't contain any information that QA would need to investigate a potential bug. Like which character, is it a specific item or all pants, etc... do others see it? Nor what you have tried, like did you reset your UI, run a repair? I understand the frustration, but the best way to report potential bugs is the way I outlined. ~V

[Blizzard CS - The Americas @BlizzardCS]

Join the Illidari and the Army of the Light as you venture into Val and Naigtal to confront the leaders of the Void. Choose your reward difficulty, and check out the Umbral Base Camp for new Transmogs and Housing Decor. Details here: https://t.co/Voda3Vd4HP

[Blizzard CS - The Americas @BlizzardCS]

Guest accounts are automatically created when you launch #Hearthstone, #DiabloImmortal or #WarcraftRumble on a mobile device without logging in to an existing Bnet account first. To know how to link your account after the fact, follow the instructions here: https://t.co/VTUBqKgd10

[Blizzard CS - The Americas @BlizzardCS]

@nekoboyastra It happens to the best of us. If you can find the person listed in your previous matches you may still be able to. Others may have also reported them. ~V

[Blizzard CS - The Americas @BlizzardCS]

@nekoboyastra Part of the reporting process is verifying what was reported. If the person you reported didn't violate policy then the report will be dismissed as not a violation. ~V

[Blizzard CS - The Americas @BlizzardCS]

@issineedsabeer No, I'm afraid Customer support has no ability to remove or adjust leaver penalties. https://t.co/iV9lGuX5Iv ~V