Bob

[Bob @Bob76783244]

@FlySWISS @RadioTeleSuisse @20minutesOnline Bonjour, Merci pour votre réponse, je vous l'ai envoyé en message privé. Je referais une update publique une fois que le billet sera re issue.

[Bob @Bob76783244]

@RadioTeleSuisse @20minutesOnline cela fait maintenant presque un mois que j'ai un problème avec @FlySWISS pour un changement de 2 lettres sur le prenom du billet. Après 12 appels à leur service client qui se qui trouve en Afrique du sud, je n'ai toujours pas de solutions.

[Bob @Bob76783244]

Also is it normal and legal that @FlySWISS is treating credit cards information on the phone of EU and Swiss citizens in South Africa ??? A country not recognized by the EU as GDPR compliant???? @RadioTeleSuisse @20minutesOnline

[Bob @Bob76783244]

@FlySWISS n'a aucun service clientèle ou interlocuteur en Suisse , cela est une honte. Maintenant grace à leurs services clients le nom de mon billet a été changé mais mon billet n'a pas été re issu. Donc mon billet acheté 3000chf ne me sert à rien

[Bob @Bob76783244]

@FlySWISS Apres 12 appels à votre service clients + 3 emails, vous n'avez pas été capable de régler un problème simple qui est le changement de 2 lettres dans le nom sur un billet d'avion vous l'avez empiré car aujourd'hui le nom est juste mais le billet à 3k n'est pas re-issue

[Bob @Bob76783244]

@FlySWISS @sbbnews Is there any costumers support in Switzerland for an airlines calling itself SWISS?????

And most importantly how can I solve my situation???? (Without calling again that useless hotline )

[Bob @Bob76783244]

@FlySWISS @sbbnews 2/3) Now the name was changed but the ticket was not re-issued.

Now SWISS airline is telling me by mail that the payement for the change of name was rejected and that I need to call the hotline and the hotline is telling me that is OK and just need to wait.

[Bob @Bob76783244]

@FlySWISS @Synhelion I'm trying to change 2 letter on my ticket since more than 18 days. Now after 9 phone calls and 4 emails the situation remain not solved how can I solve my situation???? (Without calling again that useless hotline ) is there any costumer support in Switzerland?????

[Bob @Bob76783244]

@FlySWISS I'm trying to change 2 letter on my ticket since more than 18 days. Now after 9 phone calls and 4 emails the situation remain not solved how can I solve my situation???? (Without calling again that useless hotline )

[Bob @Bob76783244]

@FlySWISS Is there any costumers support in Switzerland for an airlines calling itself SWISS?????

And most importantly how can I solve my situation???? (Without calling again that useless hotline )

[Bob @Bob76783244]

@FlySWISS 1)I'm trying to change 2 letter on my ticket since more than 15 days. Now after 9 phone calls and 4 emails including giving my credit card information by phone to their hotline located idk where but I guess not in the EU (I'm not sure is very GDPR )

[Bob @Bob76783244]

@FlySWISS 2)the name was changed but the ticket was not re-issued.

Now SWISS airline is telling me by mail that the payement for the change of name was rejected and that I need to call the hotline and the hotline is telling me that is OK and just need to wait.

[Bob @Bob76783244]

@abdifatah_hilow @RevolutApp @binance I'm in the exact same situation and is very frustrating, this would not happend in a normal bank with real customers support, they told me it will take a while for them to check without giving me any date...
Moral of this story STOP USING REVOLUT and choose a trustfull bank

[Bob @Bob76783244]

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[Bob @Bob76783244]

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[Bob @Bob76783244]

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[Bob @Bob76783244]

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