@saraaht0nin We're sorry to hear that your experience wasn't what you expected πΌ
Could you please share your Order ID, registered contact number, and how long you've been using it in our DM? We'd like to look into this further and assist you better. π
@saraaht0nin We're sorry to hear that your experience wasn't what you expected πΌ
Our Underarm Roll-On is formulated to help control body odour, but we understand that individual experiences can vary. Could you please share your Order ID, registered contact number, which variant you're (1/2)
@ShreeRavali Hi, We are sorry to hear about your experience and we understand your frustration. We want to make this right. Please DM us your order ID and contact number, and we will do our best to help you.
@NGoyal909 We're sorry for the inconvenience and completely understand your concern πΌ Our records show that your refund has already been processed. Could you please DM us your latest bank statement so we can verify the transaction and assist you further? We'll look into this on (1/2)
@indtela18 your bank account within 5β7 working days.
We hope you are satisfied with the resolution provided. If you need any further assistance in the future, please feel free to connect with us. We will be happy to help.
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@indtela18 We tried to call you however it seems you may be busy right now. We just need a confirmation from your side that have you received the product?
We would also like to inform you that your refund request has been successfully raised, and the refund amount will be credited to (1/2)
@indtela18 Thank you for taking the time to speak with us on the call.
As discussed, we have successfully cancelled your order. Additionally, as a goodwill gesture, we are arranging a complimentary product delivery for you.
We sincerely apologize for the inconvenience caused and (1/2)
@indtela18 We apologize for the inconvenience caused.
As per our records, delivery attempts were made for your order, but we found that the contact number provided is incorrect. Kindly share your alternate contact number and a nearby landmark so that we can coordinate with the (1/2)
@KhushiC34908848 We are closing this chat. If I was able to assist you and resolve your concern today, I would truly appreciate it if you could take a moment to leave a 4 or 5-star rating for the help I provided. Your feedback means a lot to me and helps me continue to improve my service. (1/2)