Brian Opauka

[Brian Opauka @BOpauka]

@British_Airways For sure I will

[Brian Opauka @BOpauka]

@British_Airways After the nightmare experience at T5 this morning due to luggage check in issues (faults on belts) the crew on BA820 were BA exceptional: efficient, understanding and with empathy. Thank you in flight lead Anthony. Well done! 🙏

[Brian Opauka @BOpauka]

@Schiphol May be time to improve on your passport queues instead? Absolute disgrace for a hub your size. Complete utter shambles and please do not direct me to another division. Your airport and sort it out with the authorities. You have enough X messages on the issue of immigration

[Brian Opauka @BOpauka]

@omDSB Står på Bred station med nedbrudt tog fra Ejby mod Odense. Hvis jeg ikke når IC tog 09.57 fra Odense til København kan jeg vel tage næste tog?

[Brian Opauka @BOpauka]

@CPHAirports Once again a shambles at your airport! What is difficult to handle arriving passengers? Really!!

[Brian Opauka @BOpauka]

@Schiphol What an absolute shambles! 1 person for non EU passports. Is this how you operate one of the biggest hub in Europe?

[Brian Opauka @BOpauka]

@British_Airways 😋😋 Love it!! 🙏 T5 lounge!

[Brian Opauka @BOpauka]

@British_Airways Thank you to the agent who just helped me removing 1 pax from an Avios booking (2pax booked) but seriously…. 33 min on the phone for that? Please pass on my feedback to your director of IT. No wonder your lines are always too busy….

[Brian Opauka @BOpauka]

@AvantiWestCoast Can I just shout out a big thank you to Sam on your team. And to the crew on the 07.33 Euston to Carlisle. Great communication but still stuck in Preston😢. PS: Your tomato juice for Bloody Mary is exceptionally good!

[Brian Opauka @BOpauka]

@AvantiWestCoast On 07.33 to Glasgow and no chef so no breakfast. Been looking forward to this all morning. 😭
Where do I send feedback for gesture of goodwill on your behalf? 🤷‍♂️🙏

[Brian Opauka @BOpauka]

@airfrance what was the reason for AF483 leaving late Lima to CDG on 13th Jan resulting in missed connection and overnight stay in Paris? Who sorts out overnight hotel? Thanks

[Brian Opauka @BOpauka]

@British_Airways May I just take the opportunity to thank each and every one of you at the Twitter Team for all you have done in 2024! 🙏🙏 The good and bad but always amazing on DM’s. We complain but hardly ever a thank you! AMAZING YOU ARE! 🙏🍾🍾

[Brian Opauka @BOpauka]

@British_Airways Thank you for a great experience at your new lounge at AMS! Staff amazing; layout perfect. 👏👏

[Brian Opauka @BOpauka]

@British_Airways Your B gates lounge is fab! Quiet and staff ever so welcoming even at this hour in the morning.😴 Thanks!! ���️

[Brian Opauka @BOpauka]

@British_Airways Just want to thank Julie and Neil at X for sorting out a seating issue through DM . We always fail to say thank you: THANKS! Apologies sending you a DM during the ⚽️.

[Brian Opauka @BOpauka]

@British_Airways We mostly always overlook thanks so here we go: to Phil and Leanne sorting out an issue in the middle of the night and this morning via DM on X. THANK YOU!!

[Brian Opauka @BOpauka]

@British_Airways How excellent! A whole counter to myself at the lounge! 👀
Whoop Whoop! Loved it at T3 today! As always excellent! Thank you!!

[Brian Opauka @BOpauka]

@JohnLewisRetail A BIG thank you to Cristine at Oxford St store in jewellery dept. helping me for a 90th birthday present. What a joy: engaging, funny but yet so professional. You should put her in charge of training. Your young staff could learn a lot!! Thx Cristine! 🙏

[Brian Opauka @BOpauka]

@wizzair You have cancelled my flight in May. You only offer 120% credit on manage my booking. I wish to have a full cash refund. Please tell me how to proceed in manage booking. Thanks

[Brian Opauka @BOpauka]

@CPHAirports Kan se I er rigtig aktive på jeres Twitter..🙄. Har I nogen ide om hvornår e-Gates for ankomster vil komme i brug? På forhånd tak? Eller bliver det endnu et svar til andre ansvarlige? 🤭