@OPTRefCenter Hello, Apologies for the delay in resolving your issue. Please DM your Case ID for us to investigate further. Rest assured, we try to resolve all cases promptly. Regards ^BC
@defcon1981 Hi Bilal, The shipment will be refused at the warehouse and returned back to the sender. You can get further details from DHL. We've shut down our US warehouse and operations long time now and there is nothing much we can do. Regards ^BC
@JochenStechmann Hi Jochen, We're experiencing further delay in employing an alternative route from UK warehouse. If you are in a hurry, you can either forward it to another domestic address or return it back to seller for a refund. Apologies for the inconvenience caused. Regards ^BC
@erinbiry Dear Erin, We do have an arrangement in place as informed earlier. Unfortunately, its taking sometime to implement & integrate with the system. We're working hard to complete the process and ship the items. We appreciate your extended patience. Regards ^BC
@faisalnabikhan Hi Faisal, I'm sorry to hear of the delay in resolving your issue. If you can provide the Case ID, will be happy to check and try to expedite the resolution. Apologies for the inconveniences. Regards ^BC
@PBack_Princess Hi Angelica, We've suspended our entire services and no longer taking any registration. We appreciate your inquiry and interest. Thanks ^BC
@justatuweeter Hello, We have suspended our services on June 5, 2018 and service announcement was put on the website same day & direct email sent out to customers. Regret to know you didn't get them or may have overlooked. Unfortunately, we are no longer receiving items as we cannot ship them
@theaggressor Hello, To speak to a customer support agent, you can submit a call back request from the contact page. Someone will get back to you. Regards ^BC
@BernardMcSmeg @invisible_i Dear Bernard, Could you DM your Suite number to investigate on your released order. Apologies for the delay and inconvenience caused. Regards ^BC
@neurologyindia Dear Dr Kallol, A detailed email has been sent to you by the support team on the matter. Apologies for the current situation. Regards ^BC
@vatyma Hello, Sorry to hear of the delay with the delivery of your items. If you could DM your order number, will be happy to check and advise further. Regards ^BC
@KimAtLiah Dear Kim, You are being spammed big time by unknown source and definitely not by Borderlinx- we do NOT spam our customers. Advise to contact relevant authorities to report the matter. Good luck! Regards ^BC
@KimAtLiah Dear Kim, You are being spammed big time by unknown source and definitely not by Borderlinx- we do NOT spam our customers. Advise to contact relevant authorities to report the matter. Good luck! Regards ^BC
@Okarin_kun We deeply regret this situation. Borderlinx has been a pioneer in duty and tax calculations and cross-border shipping of packages all over the world and we want to sincerely thank you for being a loyal customer. Regards ^BC