@mojorizn1 So sorry you are having this issue. If you prefer, please email us directly at [email protected] or call our Customer Care department at (800) 605-3369, Monday-Friday, 6 AM to 5 PM PST so that we can get this taken care of for you.
@CatherineShear5 Thank you for your patience and those details. We will be getting back to your email if we have not already, or please send us a private message to further assist or contact us directly at our Nautilus Customer Care department at (800) 605-3369, Monday-Friday, 6 AM to 5 PM PST :)
@CatherineShear5 We are sorry. Please contact us at our Nautilus Customer Care department at (800) 605-3369, Monday-Friday, 6 AM to 5 PM PST for more assistance. Thanks! - Bowflex Team
@PeterTangLai@NautilusEquip Hi Peter!- We are so sorry to hear that. Feel free to send us a DM anytime and we can do our best to help out! π€ - Bowflex Team
@NancyHe87389437 We are sorry to hear that. We would be happy to help. Please feel free to send us a private message with your email or phone number. We look forward to hearing from you and assisting you further. - Bowflex Team
@mmathrani Hello! Update as of today 1/05/2023 - JRNY issue with the Bowflex T10 has been resolved and the solution was pushed out through an auto update to customers last night. Thank you! - Bowflex Team
@cylntknyt We are sorry to hear that. One of our team members was able to connect with you via the private message you sent. Check your inbox to see their reply :) Thanks! - Bowflex Team