MANALAPAN, Fla., Nov. 27, 2025 (GLOBE NEWSWIRE) -- https://t.co/dQHQD9EtK0 announced the appointment of Mark Misczak, CEM, a former senior Federal Emergency Management Agency (FEMA) executive under the Department of Homeland Security, as President, effective immediately. Misczak, a well-known and expert Certified Emergency Manager (CEM), brings 35 years of senior/executive-level experience in federal disaster policy, citizen and customer experience (CX), automated call center services (ACCS), staff augmentation, program design, implementation management, and government-contract operations. Misczak will be instrumental in expanding MCIâs public-sector business division, MCI Federal Services, into the nine-figure range and guiding the spinout of https://t.co/2Dug6xeVjf into a Tierâ5, AIâpowered XaaS enterprise serving federal, state, local, and commercial markets.
âI am extremely proud of the extraordinary growth weâve achieved as a team,â said @AnthonyMarlowe , Founder and CEO of MCI. âWe scaled from ~$20M to ~$250M in Annual Recurring Revenue (ARR) over the past decade. Mark is the right leader to help me drive the next phase of our expansion as we bring our AI capabilities to market, accelerate our data flywheel while finalizing our small language models, and deploy AI systems that support human teams and other artificial intelligence agents alike. With nineâfigure opportunities emerging across AiCX, AIâenabled Business Process Outsourcing, our coming soon AI Labor/Services Marketplace, Healthcare and Gov Con to name a few, we have multiple credible paths to reach our $1B+ target enterprise valuation (TEV) by 2030.â
Full Release or to Contact Mark ---> https://t.co/TxUUj2TBtD
âI know youâre out there. I can feel you now. I know that youâre afraid. Youâre afraid of change. I donât know the future. I didnât come here to tell you how this is going to end. I came here to tell you how itâs going to beginâŠ.â
-Neo
#Halloween2025 @ #MaraLago
Happy Labor Day, Team. Thank you for your two plus decades of hard work.
Marlowe Companies Inc. (MCI) holding group specializing in business process outsourcing (BPO) and customer experience (CX) services, has been featured on Inc. magazine's annual Inc. 5000 list of the fastest-growing privately held companies in the United States 18 times out of the last 20 years. This recognition spans MCI's subsidiaries and the holding company itself, reflecting consistent revenue growth driven by organic expansion, acquisitions, and tech-enabled services like contact centers, AI automation, and omnichannel CX solutions. Specific appearances include:
- 2021: Ranked No. 778 nationally with 638% three-year growth.
- 2020: Ranked No. 1,444 nationally.
- 2019: Ranked No. 452 nationally (top 500, No. 1 in Iowa).
Earlier listings (e.g., from 2006 onward for subsidiaries like TMone/Mass Markets) contribute to the total. MCI's growth has scaled it from $20 million in revenue a decade ago to over $200 million today, supporting 5,000+ employees.
Great job, all!
Happy Labor Day đșđž
Recognized by Inc. Magazine as one of the fastest-growing tech-enabled business services companies, USA-based MCI and our subsidiaries operate a substantial American call center footprint. We provide customer experience (CX), Anything as a Service (XaaS) technology, and business process outsourcing (BPO) services as a vendor partner for a wide range of industries, including healthcare, retail, federal/state, local, and education (FED/SLED), telecom, market research, technology, e-commerce, and financial services.
Our contact centers deliver bespoke digital, inbound, and outbound customer services, leveraging a mix of premise-based and work-at-home agents. We utilize interoperable technologies, including Application Programming Interfaces (APIs), Contact Center as a Service (CCaaS), Communications Platform as a Service (CPaaS), Software as a Service (SaaS), and XaaS, to support clients in managing their customersâ journey, driving scalability, and reducing costs.
For a price quote or more information, contact [email protected].
Visit: https://t.co/b7A1wOifrR
Morning. Weâre looking for additional American #callcenter/#contactcenter#CX business development connections. Do you know any material call center/contact center #businessdevelopment Influencers/Brokers that make connections between end user clients and #BPO partners? Please send their info our way by sending me their name, email, and or phone # to our DMs or email @ [email protected] and weâll hit you back with $100 Cash App/Apple Pay for each one as a token of appreciation! Thank you; feel free to share!
Dear CyberConvoy LLC and itâs Manager, Personally,Â
I am writing to formally demand that you immediately cease and desist from engaging in defamatory, libelous, and harassing conduct including but not limited to any AI, propaganda, and general âgobbledygookâ toward @AnthonyMarlowe / Anthony Marlowe and any affiliated entity, including but not limited tagging and/or mentioning, e.g., publishing false and defamatory statements on platforms, e.g., social media, websites, or engaging in repeated unwanted communications and other harassing behaviors.
Your actions, specifically on X post constitute libel and harassment under applicable law. These statements and actions are false and damaging.Â
You are hereby directed to:
Immediately cease making, publishing, or disseminating any false, defamatory, or misleading statements about me, whether written, oral, or electronic, on any platform or to any individual or entity.
Remove any existing defamatory content, including but not limited to all X content that mention or reference @AnthonyMarlowe, Anthony Marlowe, MCI, MCI World in any variation, directly or indirectly,
including, but not limited to any affiliates.Â
Cease all harassing behavior including but not limited to any further gobbledygook shit posts.Â
Preserve all relevant evidence including electronic communications, posts, and other materials related to this matter, as they will be subject to legal discovery if you do not comply.Â
Failure to comply with this demand within seven (7) days from the receipt of this will leave us no choice but to pursue all available legal remedies, including but not limited to filing a suit for libel.
Sincerely, Â
Counsel for MCI
MCI acquired QA services, consulting, training, and #BPO provider BYC Aqua, based in #CapeTown đżđŠ. The company was acquired in 2023.
@BPOaaS@NHInsight#CX#CXServices
https://t.co/vdvxbDGzhS
MCI BPO Announces the Acquisition of Guthy-Renkerâs Contact Center Service Operations; Appoints Greg Thomas as President & COO https://t.co/baGM85tVnB