Accomplished B2B expert and customer experience leader. Leveraging my experience and business acumen to make you more successul. Co-Founder of SMB Acuity
A fantastic example of Canadian Innovation (and being ignored by govt) Ontario company predicted COVID-19 second wave, says it's been offering to help the government for months | CBC News https://t.co/6irIweWqNo
@Bell_Business Different companies take different approaches to manage through Covid-19. Bell has done a great job increasing hold times, dropping calls and increasing the IVR steps to speak to an agent. Great way to avoid speaking to customers. #fail#smallbusinesscanada
Common Sense but shows the importance of retargeting - Why It's Necessary to Get Consumers to Visit Your Brand's Site More Than Once https://t.co/x8aivfPeqW