BrandAlley

Save up to 70% off your favourite designer clothes, beauty, shoes and homeware products.

[BrandAlley @BrandAlleyUK]

@ellie0253 Hello Angie, we are very sorry for the inconvenience. Please DM us with your order number, full billing address and postcode so that we can assist you. Kind regards, BA

[BrandAlley @BrandAlleyUK]

@ClareTrippier Hello Clare, we are very sorry for the inconvenience. Please DM us with your order number, full billing address and postcode so that we can assist you. Kind regards, BA

[BrandAlley @BrandAlleyUK]

@oxlat Hello Mark, we are very sorry that you have not received your order. Please DM us with your order number, full billing address and postcode so that we can assist you. Kind regards, BA

[BrandAlley @BrandAlleyUK]

@GGCiaobella Hello there, we are very sorry for the inconvenience regarding your refund. Please DM us with your order number, full billing address and postcode so that we can assist you. Kind regards, BA

[BrandAlley @BrandAlleyUK]

@alicesmellie Hi Alice, we are very sorry that you have not received all of your items. Please DM us with your order number, full billing address and postcode so that we can assist you. Kind regards, BA

[BrandAlley @BrandAlleyUK]

@MichaelJDonaghy Hi, we are very sorry for the inconvenience caused with your return. Please DM us with your order number, full billing address and postcode so that we can assist you. Kind regards, BA

[BrandAlley @BrandAlleyUK]

@gillybranston Hello there, we are very sorry for the inconvenience. Please DM us with your order number, full billing address and postcode so that we can assist you. Kind regards, BA

[BrandAlley @BrandAlleyUK]

@pwooding16 Hello Paula, we are very sorry for the inconvenience caused by the timeframe of your refund. Please DM us with your order number, full billing address and postcode so that we can assist you. Kind regards, BA

[BrandAlley @BrandAlleyUK]

@KarenAl27391877 Hello there, we are sorry that you have not yet received a refund for your return. Please DM us with your order number, full billing address and postcode so that we can assist you. Kind regards, BA

[BrandAlley @BrandAlleyUK]

Our Twitter Customer Experience portal will be closed until Tuesday 5th May, but our team can be reached here:
https://t.co/dHQPwfEtg1 And you can find our FAQs in our Help Centre, here: https://t.co/qVw8vLdTTw
Kind regards,
BrandAlley

[BrandAlley @BrandAlleyUK]

Our Twitter Customer Experience portal will be closed until Tuesday 7th April, but our team can be reached here: https://t.co/dHQPwfEtg1
And you can find our FAQs in our Help Centre, here: https://t.co/qVw8vLdTTw
Kind regards,
BrandAlley

[BrandAlley @BrandAlleyUK]

@MarkFosterSwim Our team will continue to keep you updated through the ongoing direct messages and will stay in close contact until this matter is fully resolved.
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[BrandAlley @BrandAlleyUK]

@MarkFosterSwim Hi Mark,
We’re very sorry for the experience you’ve had with this order.
Please be assured that we are escalating this internally and raising it directly with Emma. We’re making this our top priority to get resolved as quickly as possible.
(1 of 2)

[BrandAlley @BrandAlleyUK]

@Daisiver29 Hello there, we are very sorry that the bag was not as expected. Please DM us with your order number, full billing address and postcode so that we can assist you. Kind regards, BA

[BrandAlley @BrandAlleyUK]

Our Twitter Customer Experience portal will be closed until Friday 2nd January, but our team can be reached here:
https://t.co/dHQPwfF15z
And you can find our FAQs in our Help Centre, here:
https://t.co/qVw8vLerJ4
Kind regards,
BrandAlley

[BrandAlley @BrandAlleyUK]

@MarkFosterSwim Hi Mark, we are very sorry for the inconvenience. Please DM us with your order number so that we can look into this for you. Kind regards, BA

[BrandAlley @BrandAlleyUK]

@MrsQuinno Hi Steph, we are very sorry for the inconvenience about this refund for your return. Please DM us with your order number, full billing address and postcode so that we can assist you. Kind regards, BA

[BrandAlley @BrandAlleyUK]

@pwooding16 Hi Paula,
Thank you for reaching out.
Our discount codes have certain exclusions and a dedicated FAQ will be noted to reflect this. More information on this code can be found here: https://t.co/QclKtk6HW2
Kind regards,
BA

[BrandAlley @BrandAlleyUK]

@DAY_TRUE_London Hello there, we are very sorry for the inconvenience. Please DM us with your order number, full billing address and postcode so that we can assist you. Kind regards, BA

[BrandAlley @BrandAlleyUK]

@scarlet_loves Hello Scarlet, we are very sorry that you have received an odd pair of trainers. Please DM us with your order number, full billing address and postcode so that we can assist you. Kind regards, BA