Most leadership training breaks down by 10:30 on a Tuesday.
A branch manager can leave a workshop understanding delegation, coaching, and accountability.
Then Tuesday starts.
One person calls out. A truck is late. A customer is standing at the counter. The warehouse is backed up. Two employees need answers, now.
That's the part most training never simulates: deciding what to handle personally, what to delegate, what can wait, and what will turn into a bigger problem if you ignore it.
I spent years coaching branch managers through exactly these moments. The managers who grew fastest got reps in real situations, talked through the decisions afterward, and learned where their judgment was strong and where it needed work.
We spend a lot of time teaching people what good leadership looks like.
We spend far less time letting them practice it when five things need attention at once.
By 10:30 on a Tuesday, that's usually the test.
@elonmusk@cremieuxrecueil I’ve worked with people who could answer almost any question in the room and still make the wrong call because they were solving the wrong problem.
@angeladuckw@ScribnerBooks@SimonBooks Really interesting idea. I’ve seen this at work too. We ask people to change, then send them right back into the same setup. Looking forward to reading SITUATED.