Brian Kling

Customer Experience Architect | Transformation Coach | Catalyst | Innovator | Chocoholic. Mindful Meditator

[Brian Kling @briankling]

Still typing on Android? Fix that. Join the Flow waitlist. Win stuff 🚀‍https://t.co/dnuN5xCXLF

[Brian Kling @briankling]

@AerLingus I just did, but your chat bot can't handle a short few sentences, it is confused...

[Brian Kling @briankling]

A new low in the airline industry with @aerlingus - your 10kg carry-on bag costs 28 CHF to carry on; otherwise you have to check it. Uh, then it's NOT a carry on. AND wow, you charge to send an SMS with my boarding pass. Will you also charge me for each use of the toilet??

[Brian Kling @briankling]

I will search for other airlines that don't add these ridiculous fees...

[Brian Kling @briankling]

@recap_david @therecapai NEWSLETTER

[David Roberts @recap_david]

I built a Morning Brew-style daily newsletter that writes itself with AI (now at 10,000 daily readers)

(and I’m nuts for open-sourcing it)

The AI system behind @therecapai clones how a human writer would function, but each step is packaged into an agentic workstream.

The full automation handles:

- Daily scrapping hundreds of reddit threads, hackernews, twitter posts, Google news API to build a massive data lake of 'daily AI news'
- Dozens of custom prompts to pull the top daily stories from this data lake, write short breakdowns, & format the newsletter
- Builds custom images based on each story with ChatGPT image generator

This was 5 MONTHS of iterating and fine-tuning prompts to get the output and content to an extremely high quality state (no AI slop)

and call me crazy, but I'm giving it away for free.

Just Retweet, follow me, and comment on this thread "NEWSLETTER"

and I'll DM you the full n8n template that you can copy/paste and fine-tune to your use-case as well as a full hour long video breakdown explaining the build.

Also you can see the actual contents of the newsletter for yourself with the link below—proof of the quality that is possible with AI.

RIP media companies 💀 AI is here.

[Brian Kling @briankling]

@aidancramer Looks like it is focused on the US market no? And Remote jobs, that means remote from US? I am a citizen but live in Europe...

[Brian Kling @briankling]

Getting out of my own way...

[Brian Kling @briankling]

I'm awake again, and ready to post! Follow and comment as we go on this journey.

[Brian Kling @briankling]

@frankopazo1 @typeshare_co Ah, first off, this is a pinned post/announcement that I'll start on Saturday, 19 July, so not quite started yet. Re your question, I think it is about tying insights to actionable outcomes that people can implement = value.

[Brian Kling @briankling]

Interested in community strategy, effective metrics and reporting, or optimal health and wellness?

Over the next 30 days, I'll be writing 30 Atomic Essays on these subjects.

Follow my Social Blog on @typeshare_co:

https://t.co/oYkItuycNm

[Brian Kling @briankling]

@Tiffani_Bova @tom_peters @AlexOsterwalder @johnsonwhitney @rgmcgrath @TheBIF @growthfaculty @tashaeurich @AdamMGrant Also key is not to limit yourself to hiring only those already in your industry, I see this so often. Innovation requires outside thinking, a curious beginners mind can do wonders.

[Brian Kling @briankling]

I just joined Category Newsletter Creator by @dickiebush and @Nicolascole77.

If you're looking to start (or grow) your newsletter in 2025, check it out.

It has everything you need to build a 6-figure Category Newsletter:

https://t.co/LzEB4Z8kPG

[Brian Kling @briankling]

@IBKR_Europe I tried to open an account with you weeks ago. It is open but there is nothing after login screen. I tried your forums, no response. All options to contact you by phone aren't valid!? I thought you had better #CustomerService ??

[Brian Kling @briankling]

@HyperchargeGame Damn straight guys, don't put up with this BS from toxic people! Keep your passion, focus on the believers and supporters, listen to dissenters and IGNORE the haters.

[Brian Kling @briankling]

@AerLingus what does it take to resolve my lost bag?! 6 weeks now, baggage services robotically says "we're looking for it" - no updates, no further info. I try to call, leave msgs for callback NEVER get called back, NEVER get email updates since 28 May. Case ref #7948015.

[Brian Kling @briankling]

@AerLingus my bag now lost for 4 weeks!!! Only updates from the baggage team, "we're looking." That is not an answer; what have they tried, where does the bag seem to be located? And finally, when is it considered permanently lost and I claim all the contents? This is ridiculous.

[Brian Kling @briankling]

@AerLingus bag now lost for 3.5 weeks on a simple flight from GVA to DUB. Baggage teams telling me over and over just "we're looking for your bag"- this is abysmal customer service. Where the hell is my bag, or tell me you lost it and then you pay me to replace all my items!!

[Brian Kling @briankling]

@RevolutApp OK found it, this is weird, to see your txns you have to go to "? Help" and then scroll down, it shows in the "Get Help with a transactions" section. That's crazy, it should be in the area when you select one of your cards!

[Brian Kling @briankling]

@RevolutApp - I am trying like crazy to figure out how to view transactions on my Revolut card (not account), no luck! This should not be so hard to find, you need a better UI!