It took awhile, but @SCUFAssist came through with a replacement controller. I sent in a wired controller for a warranty repair, and received an upgrade to the wireless/ wired model. Thanks you!
@BrianRabuse Hey Brian
Thanks for reaching out! Once your controller has been checked in to our facility you will receive a confirmation. Please DM us your RMA#. We will be more than happy to provide you with an update.
Hey @SCUFAssist, I returned a faulty Vantage controller on January 3rd using your online form and service instructions. Haven’t heard anything yet. Phone support keeps disconnecting me and no one responds to my email. Please advise.