Neil Brookes

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[Neil Brookes @BrookesBrookes7]

@linadreaamy 222

[Neil Brookes @BrookesBrookes7]

@Seraphinaf5 71

[Neil Brookes @BrookesBrookes7]

@VirginAtlantic Why do I keep getting this error message when I try to link a flying club membership number to me booking? Been like it for about 5 days for me and my partner.

[Neil Brookes @BrookesBrookes7]

@vocohotels serious question wrapped up in a complement … how do I go about getting a set of your bed linen - soooo comfy!

[Neil Brookes @BrookesBrookes7]

@British_Airways Thanks but that link doesn’t exist?

[Neil Brookes @BrookesBrookes7]

@British_Airways How can I change the phone number attached to my account? I’ve changed my mobile number and phone and now I cannot get verification messages to login to my account. Thanks.

[Neil Brookes @BrookesBrookes7]

@pandocruises Hi, I just logged on to purchase drinks packages for N534 but it is saying they are sold out for classic and deluxe - is that right?

[Neil Brookes @BrookesBrookes7]

@eocharging Having a lot of trouble getting a simple code from you. Your support boasts 24/7/365. No one answers your chat, you can’t speak with anyone and no one has answered a support ticket raised. Shocking service.

[Neil Brookes @BrookesBrookes7]

@Ryanair @EMA_Airport How is it right to let two elderly passengers stand in a long bag drop queue when the app says it closes 40 mins before the flight to be told that they won’t accept the bags for their flight for another hour? They have whcr assistance booked and no signs.

[Neil Brookes @BrookesBrookes7]

@McDonaldsUK If I ask very nicely, will you bring back the Big Breakfast? I miss that scrambled egg! 🤔🫣🤞

[Neil Brookes @BrookesBrookes7]

@RoyalMailHelp Why did I receive this yesterday and there has been no deliver, or at the very least an update?

Latest tracking shows still in transit.

[Neil Brookes @BrookesBrookes7]

@ThreeUKSupport Hi, I ordered an upgrade yesterday and paid for a Sunday delivery assuming that would be today (incorrectly). Can I revert to a delivery of either tomorrow or Tuesday as I’ll be away on 29/12?

[Neil Brookes @BrookesBrookes7]

@thewhitecompany I have taken screen shots of everything, including the black of response to my emails and will be forwarding with an escalated complaint to Paula Nickolds, CEO.

[Neil Brookes @BrookesBrookes7]

Don’t order gift options from @thewhitecompany online. They aren’t sending some of them and they are still selling them. I had to contact and they just refunded. No offer to send one out or anything. Not sure why you’re still offering the service knowing you cannot fulfill?

[Neil Brookes @BrookesBrookes7]

@thewhitecompany I’ve emailed, contacted on X and despite people on here saying you want to look into the issue, I’m being ignored. Shocking customer service. While products you sell are of good quality, they are pricey. Taking into account after care and customer service it isn’t good value.

[Neil Brookes @BrookesBrookes7]

@thewhitecompany No DM received. All I want is the gift box that I ordered that you apparently aren’t sending out with orders. Yes, you have refunded it but I see you are still listing them as an option for orders. I need the gift box ahead of next Wednesday.

[Neil Brookes @BrookesBrookes7]

@thewhitecompany Why ask me to email only for it to be ignored?

[Neil Brookes @BrookesBrookes7]

@thewhitecompany I have emailed you as requested.

[Neil Brookes @BrookesBrookes7]

@thewhitecompany I can’t message you because I’m not verified apparently.

[Neil Brookes @BrookesBrookes7]

@WeAreOpenreach I’ll email my complaint directly to Clive Selly and will include this exchange in that.

[Neil Brookes @BrookesBrookes7]

@WeAreOpenreach I have a red light on LOS. My ISP say you have rejected an emergency appointment and I cannot do any weekday. Been without WiFi for over 24 hours 🤷‍♂️

[Neil Brookes @BrookesBrookes7]

@WeAreOpenreach Also, why is your website telling me how I can make a complaint to you about the conduct or work of your engineers but a) the process you identify doesn’t work and b) you are telling me I can’t.