@yeahnoksk Hi Katherine, we are very sorry to hear about this situation. This has been escalated to Upper Management and someone will be reaching out to you shortly. Sincerely, Browns.
@monak22 Hi Mona, Yes you have already brought this to our attention. With the ever changing times, there are always new masks coming out on the market, we will always do our research and notify our staff of excepted mask options. Thanks again for sharing!
@bobina27_ Hi there, we’re sorry to hear about this situation. Please contact us by phone at 1-866-720-7463 and we will be more than happy to assist you. Sincerely, Browns.
@micheljacques57 Hi Michel, we're sorry to hear about this situation. Please contact us at 1-866-720-7463 with your order number and we would be more than happy to assist you. Sincerely, Browns.
@iogio77 Hi Gio, we’re sorry to hear about this situation. Please contact us by phone at 1-866-720-7463 and we will be more than happy to assist you. Sincerely, Browns.
@maria_genfaz Hi Maria,
Shipping can take up to 5-10 business days. Please feel free to give us a call at 1-866-720-7463 with your order number so we can take a look at your order for you.
Sincerely, Browns
@Reggie_Dunlop7 Hi Reggie, we have implemented numerous safety measures in compliance to government health and safety measures and while the choice to wear a mask is an individual choice, we provide every employee with 2 washables masks and strongly encourage them to wear them.
@hyghheelz Thanks for getting in touch! I believe you reached out via Instagram. Please get in touch with our customer care by calling 1-866-720-7463. Please let us know if you have any other concerns.