We're rolling out the FASTEST full fibre the UK has to offer, because YOU deserve better. 🛜 #Broadband
See @Brsk_Status page for network outage info & updates
Want to check if your area is affected by an outage or having network issues? Follow our dedicated service status page here for all updates: https://t.co/KMDJ00B9MU 🧑💻👷🛠️
Brsk is now YouFibre.
We're officially saying goodbye to the pink. No more posts, updates or responses will happen here anymore.
But the future is green! 💚 Follow us to stay in touch @youfibre for all updates and more!
Two full fibre providers.
One faster future.
Brsk becomes YouFibre.
We’re excited to embark on our journey from pink to green.
Stay with us on our journey from pink to green, and follow us at @youfibre.
Our customers can find out more in their emails.
@nj2024xxx Hi there, that’s far from the smooth start we want for you. Please DM us urgently with your details so we can investigate your installation and get you either connected ASAP or assist with cancelling if that’s your choice.
Sign up in a couple mins.
Get installed in a couple days. 📶
With another provider? One-Touch Switching makes the transition simple.
Ready for 100% full fibre? Brsk is ready for you! 🤩
T&Cs apply.
https://t.co/9WrfAbkASY
@BridgeTherapy1 We’re really sorry to hear you’ve been without internet, that’s definitely not the start we want for you. Could you please send us a DM with your details in future or reach out via our support channels. Call support: 02039 255 299, Mon - Sun: 08h00 - 20h00, [email protected]
@Wolfofwallstre9 We’re really sorry to hear about the placement of your Wi-Fi and the issues it’s causing, and we’d like to get this sorted for you. Could you please send us a DM with your details so we can look into this and find a solution?
Some nights call for taxis.
This one called for a comfy couch.
And 100% full fibre broadband.
Staying in. Streaming hard.
#BetterThingsStartWithBetterBroadband
@LeeumRidley Hi Liam,
Thank you for reaching out.
We’d be happy to look into this for you 😊 Please drop us a DM with your details, and our team will check your eligibility.
All you need to know about our referral program: gifts all round! 🎁
Successfully refer a mate and you BOTH get a £50 Amazon voucher.
All the deets right here: https://t.co/b0ROVFZ34F
#brsk#broadband#wifi#deals#amazonvoucher
@stonesey91 Hi there, sorry about the disruption! For real-time updates on outages like this, you can check our @Brsk_status page. Thanks for your patience while we get everything back up and running.
@_ambersariya Hi there, we’re really sorry for any recent outages! Our teams work overtime to get things back up as quickly as possible, and we’re glad to hear you’re now back online. Thanks for bearing with us!
@rallicat@Experian Hi there, you’re welcome to DM us any info you think might help, but the best next step is to reach out to Experian directly so they can investigate.
@MsSowerberry@Brsk_Status Hi there, we’re really sorry about the outage earlier, the good news is it’s now been fully restored. Thanks so much for your patience while we got things back up and running 🙏
@BODY_W0_WHORGAN Hi there, thanks for getting in touch, we’re genuinely sorry to hear about this and can completely understand how frustrating it must be. Please drop us a DM with your details so we can prioritise your case and escalate it straight to a senior agent.
@flincauk Hi there, thanks for flagging this. That’s really not the experience we want anyone to have. We’re taking this seriously and feeding it straight back to our canvassing team to address it properly. Feel free to send us a DM with more details so we can escalate to the relevant team
@daryiljohnson30 Hey, thanks for reaching out! The speeds we advertise are for wired (Ethernet) connections. Wi-Fi can dip due to devices, interference & walls, even in the same room. Plug in for the full whack ⚡🎮