Lynn Buchan

[Lynn Buchan @BuchanLynn]

@Sarahdawson90 @Ticketline I had a reply to my tweet asking for a DM. Advised CS will forward tickets via email, but yet to receive….

[Lynn Buchan @BuchanLynn]

@Ticketline Tickets for Kendal Calling haven’t arrived. Tracking shows status as dispatched. No reply to emails to Ticketline and phone line not taking calls. Others in same boat. HELP PLEASE!!!!! THREE VERY DISAPPOINTED CHILDREN CONE FRIDAY!!!!

[Lynn Buchan @BuchanLynn]

@Ticketline @cruelsantino @MancAcademy Tickets for Kendal Calling haven’t arrived. Tracking shows status as dispatched. No reply to emails to Ticketline and phone line not taking calls. Others in same boat. HELP PLEASE!!!!! THREE VERY DISAPPOINTED CHILDREN CONE FRIDAY!!!!

[Lynn Buchan @BuchanLynn]

@BenAtkins04 @KendalCalling Ticketline tracking shows tickets have been dispatched, but haven’t received. Ridiculous that no way to contact the@ to resolve. Will have three very disappointed children come Friday!

[Lynn Buchan @BuchanLynn]

@KendalCalling Tickets haven’t arrived. No reply to emails to Ticketline and phone line not taking calls. Others in same boat. HELP PLEASE!!!!!

[Lynn Buchan @BuchanLynn]

@KendalCalling Tickets haven’t arrived. No reply to emails to Ticketline and phone line not taking calls. Others in same boat. HELP PLEASE!!!!!

[Lynn Buchan @BuchanLynn]

@KendalCalling Tickets haven’t arrived. No reply to emails to Ticketline and phone line not taking calls. Others in same boat. HELP PLEASE!!!!!

[Lynn Buchan @BuchanLynn]

@Morrisons please tell me how I can make payment for an online order? Due to a website failure, you have advised the only mechanism you have for accepting payment is through a debt management agent. This is scandalous. Please remedy.

[Lynn Buchan @BuchanLynn]

@Morrisons appallingly and inadequate generic reply from customer services stating I need to make payment to their debt management company due to a failing in THEIR IT system.

[Lynn Buchan @BuchanLynn]

@Morrisons Think twice before doing an online shop. Trying to pay for an order since March. Multiple calls to customer services, told website issue. Assured Morrisons will process payment, nothing I can do. Horrified to find my details have been passed to a debt management agency

[Lynn Buchan @BuchanLynn]

@Morrisons appallingly and inadequate generic reply from customer services stating I need to make payment to their debt management company due to a failing in THEIR IT system.

[Lynn Buchan @BuchanLynn]

@Morrisons I’d suggest using a degree of prioritisation. Referring a customer to a debt management company due to an internal failing, should be seen as a significant issue.

[Lynn Buchan @BuchanLynn]

@Morrisons DMd the info last night, still awaiting a reply. Please confirm you have received.

[Lynn Buchan @BuchanLynn]

@Morrisons When can I anticipate a response? Just received my daily text from Morrisons telling me my payment has failed to be processed - rather wearing after 4 months.

[Lynn Buchan @BuchanLynn]

@KendalCalling When does the live in vehicle site open for weekend ticket holders?

[Lynn Buchan @BuchanLynn]

@Morrisons I’m a GP with three small children who now has a debt management company chasing me for a debt of £80, which I have tried to pay repeatedly. This is causing significant stress and upset.

[Lynn Buchan @BuchanLynn]

@Morrisons I’ve sent a DM with details, but my husband has spent the last 2 days trying to resolve the issue with the debt management company and Morrisons, who do not seem to be interested.

[Lynn Buchan @BuchanLynn]

@Morrisons Think twice before doing an online shop. Trying to pay for an order since March. Multiple calls to customer services, told website issue. Assured Morrisons will process payment, told nothing I can do. Horrified to find my details have been passed to a debt management agency.

[Lynn Buchan @BuchanLynn]

@dan14615631 @HM_Passport Did you have any success? I tried option 3, but can’t get any further - just an urgent call back, which doesn’t seem to be particularly urgent.

[Lynn Buchan @BuchanLynn]

@McD83 @HM_Passport Tracking states scheduled for delivery on 11th, TNT customer services state passport returned to HMPO, no reason given. HMPO can’t even find my daughters file.