Burnt Hands

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[Burnt Hands @BurntHandsReact]

Still no response from @HaagenDazs_US or the Jersey Gardens owner. I was told to “complain online,” then to “contact the shop,” and now nothing.

Considering reporting hygiene concerns to @US_FDA and @NJDeptofHealth.

#CustomerService #FoodSafety

[Burnt Hands @BurntHandsReact]

At Häagen-Dazs Jersey Gardens I was told “complain online.” When I did, corporate told me to contact the shop directly—but the shop said no manager was available.

This circular runaround leaves no accountability. Disappointing. @HaagenDazs_US
#CustomerService

[Burnt Hands @BurntHandsReact]

Standing with @JitendraHarpalani on this. Elderly passengers deserve care, not confusion.
@AmericanAir needs to address this downgrade and refund immediately.
@RobertIsomAA — accountability starts at the top.
#CustomerService #TravelCare #BurntHandsReact

[Jitendra Harpalani @Jeet_225]

.@AmericanAir downgraded my elderly parents from Premium Economy to Economy on JFK–Delhi (AA292) despite confirmed seats. Staff gave conflicting info—my mom has arthritis & suffered on the long flight. A formal email has been sent, @RobertIsomAA @BurntHandsReact #CustomerService

[Burnt Hands @BurntHandsReact]

At Häagen-Dazs Jersey Gardens I was told “complain online.” When I did, corporate told me to contact the shop directly—but the shop said no manager was available.

This circular runaround leaves no accountability. Disappointing. @HaagenDazs_US
#CustomerService

[Burnt Hands @BurntHandsReact]

Visited Häagen-Dazs at The Mills at Jersey Gardens Mall with my (@Jeet_225) 2 toddlers. Bought 2 cones, paid extra for a cup—but was refused more than 2 spoons. Staff said there’s no manager & to “complain online.”

Cone even had tissue stuck on it. Disappointing. @HaagenDazs_US

[Burnt Hands @BurntHandsReact]

Following up: I’ve now sent @HaagenDazs_US both a DM and an email (cc’d management) about the dismissive service & hygiene issue at the Jersey Gardens location. Hoping to hear back soon. #CustomerService #HaagenDazs

[Burnt Hands @BurntHandsReact]

Visited Häagen-Dazs at The Mills at Jersey Gardens Mall with my (@Jeet_225) 2 toddlers. Bought 2 cones, paid extra for a cup—but was refused more than 2 spoons. Staff said there’s no manager & to “complain online.”

Cone even had tissue stuck on it. Disappointing. @HaagenDazs_US

[Burnt Hands @BurntHandsReact]

Visited Häagen-Dazs at The Mills at Jersey Gardens Mall with my (@Jeet_225) 2 toddlers. Bought 2 cones, paid extra for a cup—but was refused more than 2 spoons. Staff said there’s no manager & to “complain online.”

Cone even had tissue stuck on it. Disappointing. @HaagenDazs_US