b:web

Probably the best web agency ever. This account is managed by our MD Zoe Ashby.

[Which? @WhichUK]

Do you have a customer service horror story about Scottish Power?

Use our tool and let us know 👇

🔗 https://t.co/C2lBqX4ktv

#CustomerServiceCounts

[b:web @bWebAgency]

@WhichUK @ScottishPower 100% the worst and most frustrating customer services ever

[Which? @WhichUK]

We’ve written to the CEO of @ScottishPower to demand they show how and when we’ll see meaningful improvements to their poor customer service.

🔁 Share this post and tag @ScottishPower to let them know customers won’t stand for shoddy service any longer.

[b:web @bWebAgency]

@ScottishPower @ScottishPower "The final is from 2025 to 2024, Hence I believe you should not agree to pay any other debt of last 2 years , the same way , we can not process refund which included the bill of 2 years which you are not responsible for ."

[b:web @bWebAgency]

Hi @ScottishPower I have just experienced the worst ever "customer services" from your team. I have copies of the messages if you would like to see them.

[b:web @bWebAgency]

@ScottishPower "we can not change the account name.
Secondly., this account is from 2015 and you never contacted us to create a new account under your name or company when you moved in. You keep using previous account which was registered under different account."

[b:web @bWebAgency]

@ScottishPower I have just received the worst "customer services" from your account management team

[b:web @bWebAgency]

@Wine52HQ @LucyHardy1905 Except that's a lie!! You don't answer any of these!!

[b:web @bWebAgency]

@moosh52 @Wine52HQ We are having the same issue. Total scam artists.

[b:web @bWebAgency]

@rosslittle @Deliveroo @AldiUK @DeliverooHelp Absolutely shocking. It should be the companies using deliveroo that are held financially responsible and not the customer. So many things go wrong and I have always been accomodating. Put their new policy of no refunds is a worry! I can't use them anymore.

[b:web @bWebAgency]

@Deliveroo @AldiUK Such a shame that you have changed your policy and are no longer offering refunds for missing clients. We spend on average £200-£300 a week on deliveroo and obviously can't place an order now if you are unprepared to refund a missing item. missing items are really common.

[Jacqui Stoner @JacquiStoner]

#ExcludedUK parity not charity. Fairness not debt

[b:web @bWebAgency]

@SiteGround yet again our clients sites are down. We can't even login to raise a ticket. And even when we do the replies are not helpful.

[b:web @bWebAgency]

@kickboxerlad Lol

[b:web @bWebAgency]

@ItsFunneh cat-cicles (cat popsicle)

[b:web @bWebAgency]

@ItsFunneh

[b:web @bWebAgency]

Do you remember when you joined Twitter? I do! #MyTwitterAnniversary

[b:web @bWebAgency]

@DaRealMiniToon hi! My daughter wanted me to share this with you.

[b:web @bWebAgency]

@MartinSLewis what about directors who are technically employed? We cant be furloughed and we pay ourselves PAYE and Dividends.