@MyHeritage Funny how the payment system works perfectly when taking my money, but support suddenly needs extra steps when I ask for it back. I’ve already submitted the refund request — hopefully the refund is processed as quickly as the charge was.
@MyHeritage I was charged today for a subscription I didn’t know was active. I received no clear reminder before the trial ended, and I haven’t even shipped my DNA kit yet, so I haven’t used the service. Please refund the charge. I’ve always had a positive experience with you.
@MyHeritage Being charged for a service I didn’t realize was renewing is very frustrating. I’m asking you to please refund the full amount and resolve this fairly.
@MyHeritage I chose MyHeritage over other DNA companies because of your affordable pricing and my previous positive experience. I’ve also recommended your service to friends because your website was easy to use and your support had been reliable.
@Ask_Alriyadh1 ركب تضليل على النافذة شكله جميل يناسب اللوان زجاج النافذة التي لديك وعن تجربة يخفف لك الحرارة بشكل كبير وبتلاحظ الفرق بتلقاه في علي اكسبريس
@AR_SK2@mtlaaaaag7 لا زالت لذيذة، جرّب اللي إنتاجه قريب خلال 3 أشهر إذا ضمنت سلامة التخزين
وللأ��ف أن بعض العمال يستهينون بالتكييف اللي يعتير قلب التخزين ، تلقاهم يشغّلون المكيف ويطفئون المكيف متى ما شاؤوا مما يؤثر على سلامة وجودة المنتجات
@MyHeritage Hello,
I tested with MyHeritage DNA in July 2025. Could you please check whether my DNA sample is still stored in your BioBank or sample storage system and whether it is eligible for future upgrades or reprocessing?
Thank you.