Carlos

In it for the thrills and the chills

[Carlos @C_Robles22]

this. I have proof that this deceptively worded because I have applied for the chase sapphire reserve a direct competitor of the Amex platinum and if you see how their benefit that is equivalent is worded you will see it’s significantly more clear.

[Carlos @C_Robles22]

Wow @AmericanExpress you can’t do right by customers even if you’ve held a card for over 7 years. I’m excited to cancel my card after all this time because Amex can’t give clear instructions on how to use the credit unlike @chase. Which is more clear on how to earn the credit?

[Carlos @C_Robles22]

exception for this booking and maybe be valued as an over 7 year member with you. However you guys were unable to honor that and I said I would cancel my account if you wouldn’t because clearly my 7 years of business are not valued and I will not support a deceptive company like

[Carlos @C_Robles22]

Been with @TMobile for 7+ years with 5 lines. Just had my bill raised $25/month with no added value, and was told there are no loyalty or retention options available. Their support team’s very unhelpful. That’s how you treat loyal customers? Really disappointed. @TMobileHelp