I really need to disconnect all my services and transactions with @UBAGroup@Uba_caresHQ this is the worst experience I've had with them so far and I never want it to happen again. A bank that cannot protect my money is not a bank at all.
@ibikara@UBAGroup@UBACares I called that customer care yesterday... The lady who attended to me say make I go police station ๐๐๐...
Like they failed to protect my money but I have to be the one to go and tell the police that they tracked my money to a certain source??? All of them in that @UBAGroup
Dear @UBAGroup@Uba_caresHQ @Tonyeumelu
Please are you trying to tell me that an account I opened to save money with your establishment is not safe????
Someone opens and app with his or her phone and steals my money and you all are sending me long messages concerning
Dear @UBAGroup@Uba_caresHQ @Tonyeumelu
Please are you trying to tell me that an account I opened to save money with your establishment is not safe????
Someone opens and app with his or her phone and steals my money and you all are sending me long messages concerning
My hard earned money???
My atm card has been with me all along. It's not even missing...
I have not had access to your bank app since November last year and you๏ฟฝ๏ฟฝre telling me you do not know the where about of my money?????
Dear @UBAGroup,
How is โฆ45,000 removed from my account via your app since 21/03
If my money is not reversed immediately, I will escalate this to the Central Bank of Nigeria and take further action.
@Uba_caresHQ please fix this now
#UBA#BankFraud#Nigeria#CustomerRights
Dear @UBAGroup,
How is โฆ45,000 removed from my account via your app since 21/03
If my money is not reversed immediately, I will escalate this to the Central Bank of Nigeria and take further action.
@Uba_caresHQ please fix this now
#UBA#BankFraud#Nigeria#CustomerRights
I have full evidence of this transaction and Iโm ready to provide it publicly if needed.
Customersโ funds are not safe if this is how UBA systems operate.
@UBAGroup this needs urgent attention.
How is โฆ45,000 removed from my account via your app when I DO NOT even have access to the app on that account?
My ATM card isnโt working, yet money is disappearing through a channel I never used.
This is not just an error โ this is a serious security breach.